Employee Relations Consultant

1 week ago

Skipton, United Kingdom Computershare Full time

**We give you a world of potential**

A fantastic opportunity has arisen to join our Employee Relations team as an ER Consultant within our global People function. If you are an established HR professional with an expert knowledge of UK Employment Law and people policies and practices then don’t miss out on this permanent opportunity that will see you working across multiple business lines.

**A role you will love**

As Employee Relations Consultant, you will be accountable for the provision of employee relations advice and coaching to managers across our Computershare Loan Services business unit. You will provide support and expertise to people change programmes and participate in projects to improve the offering of the Employee Relations function.

Other key responsibilities:

- Provide managers with support on employee concerns to ensure matters are resolved quickly and effectively and in compliance with the relevant CPU policies
- Ensure cases are escalated and referred to the relevant teams where matters are highly complex, or involve high risk, in line with agreed escalation matrices
- Maintain integrity of records and documentation required for employee relations issues
- Partner with legal department and external advisors to solve complex ER issues and keep abreast of the changing legal landscape to ensure these are effectively implemented into company policies and procedures
- Identify themes and trends in order to provide training and upskilling to our managers across our business units
- Support allocated ER activities within change programmes across the organisation, collaborating with colleagues to ensure people changes are effectively managed and implemented
- Provide or ensure delivery of specialist advice and coaching to managers and employees to implement Employee Relations processes and policies, ensuring there is alignment across the organisation and that jurisdictional compliance is ensured with all advice provided
- Provide advice and input into wider People policies, including where there is local variance.

**What will you bring to the role?**

We’d expect you to have a working knowledge of People policies and practices, especially employment law and regulatory impacts with prior experience operating across the UK.

Passion and dedication is key to this role, as will be the ability to coach and upskill our managers, the focus being on fantastic customer service at all times.

What else are we looking for?
- Relevant professional HR qualification or significant ER case management / litigation experience
- Effective communication skills, with the ability to articulate information clearly and concisely both verbally and in written format
- Strong ethics and values, identifies with and strongly aligns to our culture
- Successfully established and developed strong, trust based, relationships at across all levels, through strong presence, gravitas, interpersonal and influencing skills
- Ability to work within remote teams and work collaboratively within a global environment
- Good knowledge of how a sizeable, commercial organisation works
- Experienced at working to tight deadlines and meeting or exceeding SLA’s
- Highly organised with a methodical approach and an eye for detail

**A company to be proud of**

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

**Rewards designed for you**

**Employee Share Plan.** **Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

**Health and Wellbeing. **Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future. **We will support you along your retirement savings journey.

**Paid time away from work. **Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts.** **We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards.** **From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**A diverse and inclusive place to work**

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this

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