![Skipton Building Society](https://media.trabajo.org/img/noimg.jpg)
Direct Lending Consultant
3 weeks ago
Hours:
35 hours per week
Start date: Monday 2nd October 2023
**Salary**:
£23,851 Per Annum
Closing Date:
Mon, 21 Aug 2023
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
The team incorporates qualified Mortgage Advisers, Mortgage Support Consultants and Direct Lending Consultants. You will be expected to work closely as a team to provide a seamless customer journey.
Working with Mortgage Advisers is a great development opportunity, particularly if you aspire to become a mortgage adviser in the future.
What's In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including;
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Matching employer pension contribution (up to 10% per annum)
- A commitment to training and development
- Private medical insurance for all our colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
- We care about your health and wellbeing - we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
What Will You Be Doing?
- Gaining an understanding of what the customer is hoping to achieve whether that be buying a new home or re-mortgaging
- Check their income along with our policy to make sure it’s something we can progress to the next stage. If it’s good to go you will then complete a “Decision in Principle” for the customer which involves a credit search being carried out
- Following a successful DIP you’ll book customers in with one of our qualified mortgage advisers
- When you’re not on the phone answering a variety of policy & affordability queries and completing DIP’s you’ll be pro-active in supporting others and focusing on your own development
There will be clear expectations to achieve and quality is our priority, but because we care about our customers we won’t rush you to finish the call.
Whilst it can be a full-on role you will have great support from your team. As well as excellent training and development, regular feedback and quality time with your leader, you will also have the opportunity to tell us how things are going with you.
What Do We Need From You?
You’ll be joining one of five ‘Mortgage Advice Hub Teams’ comprising of up to 15 people per team. These teams work in a collaborative and high performing environment.
- We are looking for enthusiastic, resilient, and positive people who are motivated by providing an excellent customer journey and strive to develop themselves
- Experience working in a customer facing role
- Applicants must live in the UK
Full time preferable but can be flexible, must be able to work full time during the initial 6 week training period.
We offer hybrid working but there is the option to work from head office full time.
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