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Director of Domestic Abuse Services
4 months ago
Director of Domestic Abuse Services
This is an exciting time for a Director of Domestic Abuse Services to join a team of operational Directors, where you will lead the service development and delivery of operational services, drive innovation and transformation in the charity’s work.
Position: Director of Domestic Abuse Services - Senior Management
Location: London and Home Counties
Hours: Full-time
Contract: Permanent
**Salary**: £65000 per annum
Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Flexible Working Environment, In House Training, Progression Opportunities, Recognised Qualifications.
Closing Date: 9th January 2023
About the Service/Department
The organisation is London’s largest provider of services to women affected by Domestic Abuse. The dedicated teams provide support in 31 refuges, across 7 Boroughs and last year we supported nearly 4,000 people to recover from the trauma of domestic abuse.
This role is specifically focused on delivering against Hestia’s domestic abuse service contracts including refuges, floating support, IDVA and MARAC.
The new Director of Domestic Abuse will develop the service and progress opportunities to build new partnerships and grow and diversify income.
Some other responsibilities of the role include:
Ensure that services are delivered in a trauma informed and recovery focused way which prioritises the aspirations and strengths of all service users
Work closely with Business Development to win tenders, retain existing contracts, develop new service models / approaches
Support the Senior Management Team both in organisational strategy and performance management
Provide consultation and support to staff in emergencies out of hours and ensure that a robust on call service operates across operational services
Ensure the CEO and relevant Directors are expertly briefed in a timely manner in relation to any external communications or stakeholder issues
Support the delivery of corporate strategies such as Fundraising, Policy and Communications
Identify gaps in service provision and propose models for piloting/ meeting unmet needs
About You
Be solution focused with an emphasis on personal responsibility
Management experience at a senior level with the capacity for substantial staff leadership
Demonstrate a confident approach with internal and external stakeholders such as Commissioners and Counsillors.
Substantial experience of leading domestic abuse service provision and working within the domestic abuse sector.
Have capacity to work with trauma and support staff to stay resilient and respond to need.
Extensive experience delivering successful outcomes and positive service user experience.
Have a thorough understanding of the strategic environment in which domestic abuse services are being delivered.
Showcase an exemplary record of successful contract management, retention and bidding of new tenders
Experienced managing complex budgets.
A thorough understanding of the legislation and good practice underpinning the robust delivery of domestic abuse community services
Showcase significant experience of the legal framework and best practice for safeguarding of vulnerable adults and children
What the charity offers
Holiday allowance of 25days/195hours per annum plus 8days/62.4hours public holidays (pro rata)
Company Pension
Learning and Development Opportunities
Rewards exclusive membership
Access to a range of health and wellbeing support tools including our Employee Assistance Programme, Flexible working (including holiday trading and TOIL) and some roles include Clinical Supervision
Other benefits such as Eye care vouchers, Travel/Season Ticket Loans and Cycle to work scheme (with up to 40% savings on a new bike).
If applicable to the role, the charity will also support you on joining the existing ASYE (Assisted and Supported Year in Employment) programme if you are interested and fit the criteria.
About the Organisation
The charity supports adults and children in crisis across London and the surrounding regions and campaign and advocate nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse,young care leavers and older people.
The organisation is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and all staff and volunteers are expected to do the same. All staff will undertake internal and external safeguardingtraining throughout their employment.
Please note
If offered a role, you will be issued a conditional offer based on satisfactory references and an Enhanced disclosure/DBS check.
The charity is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, they operate a guaranteed interview scheme for all applicants with disabilities who meet the minimumcriteria for the role they have applied for and will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.
You may have experience in roles such as Service, Director of Service, Service Director, Operations and Service Director, Head of Service, Operations, Abuse, Domestic Abuse, Refugee, IDVA, MARAC, Partnerships, Criminal Justice, Domestic Abuse.
