Customer Team Leader

7 months ago

Llanelli, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 16/18 Afton Road, Llangennech, SA14 8TS
- Pay: £12.10 per hour + great benefits
- Contract: 30 hours per week + regular overtime, permanent, part time
- Working pattern: varied shifts including early mornings (from 5.45am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**

**- Friendly and thoughtful service **- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Customer Team Leader

    1 day ago

    Llanelli, United Kingdom Coop Full time

    **Customer Team Leader** Location: Glanlliedi, Felinfoel, Llanelli, SA14 8BB Pay: £11.00 per hour + great benefits Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings at 5.30am (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    7 months ago

    Llanelli, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Stradley Park, Sandy Lane, Llanelli, SA15 4BR- Pay: £12.10 per hour- Contract: 20 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings from 5.45am (store opening), afternoons, late evenings to 11pm (store closing) and weekends. You'll be covering shifts in this...

  • Customer Team Leader

    4 days ago

    Llanelli, United Kingdom Coop Full time

    **Customer Team Leader** Location: Glanlliedi, Felinfoel, Llanelli, SA14 8BB Pay: £12.10 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Shifts to cover 2pm-10pm including weekends, to be discussed at interview. Full training given You must be aged 18 or over to be a customer team leader...

  • Customer Team Leader

    7 months ago

    Llanelli, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 16/18 Afton Road, Llangennech, SA14 8TS - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (From 5:45am), afternoons, late evenings (Until 11pm) and weekends, to be discussed at interview. - Full training...

  • Team Leader

    7 months ago

    Llanelli, United Kingdom Card Factory Full time

    Job Introduction **Location: Trostre Retail Park** **Contracted Hours Available: 12** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and operational excellence, our...

  • Team Leader

    6 months ago

    Llanelli, United Kingdom The Perfume Shop Full time

    Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision. **The Role** Are you passionate about perfume, and love people? Do you want to be part of a supportive team, and thrive in a fast-paced environment? Everyday our...

  • Contact Centre Team Leader

    2 weeks ago

    Llanelli, United Kingdom Red Recruitment Full time

    Are you an experienced Team Leader with a background in utilities or collections?If so, we want to speak with you!Red Recruitment is recruiting an experienced Team Leader to join our client based in Llanelli.This role will require you to use your utilities and/or collections experience to manage a team of Customer Service Agents.The salary for this position...

  • Customer Service Team Manager

    2 weeks ago

    Llanelli, Carmarthenshire, United Kingdom Red Recruitment Full time

    Job Overview: Red Recruitment is seeking an experienced Team Leader to join our client based in the UK. As a Team Leader, you will be responsible for managing a team of Customer Service Agents, utilizing your utilities and/or collections experience to drive performance and customer satisfaction.Key Responsibilities:Manage, coach and motivate a team of...

  • Contact Centre Team Leader

    2 weeks ago

    Llanelli, United Kingdom Red Recruitment Full time

    Are you an experienced Team Leader with a background in utilities or collections? If so, we want to speak with you!Red Recruitment is recruiting an experienced Team Leader to join our client based in Llanelli.This role will require you to use your utilities and/or collections experience to manage a team of Customer Service Agents.The salary for this position...

  • Team Leader

    4 days ago

    Llanelli, United Kingdom Ministry of Justice Full time

    **Team Leader - 70404** **£25,827 - £27,170** **Llanelli**: gael rhagor o wybodaeth am sut rydym yn hyrwyddo amrywiaeth a chynhwysiant yn y gweithle. **Background** The Tribunals Service and His Majesty’s Court Service were integrated into a single Agency, His Majesty’s Courts and Tribunals Service on 1st April 2011. Bringing these two organisations...

  • Team Leader

    2 days ago

    Llanelli, United Kingdom Ministry of Justice Full time

    **Team Leader - Llanelli County Court - 74230** **£25,827 - £27,170** **Llanelli**: **Background** The Tribunals Service and His Majesty’s Court Service were integrated into a single Agency, His Majesty’s Courts and Tribunals Service on 1st April 2011. Bringing these two organisations together has removed duplication in management functions and...

  • Utility Collection Team Leader Position

    2 weeks ago

    Llanelli, Carmarthenshire, United Kingdom Red Recruitment Full time

    Job Description: We are recruiting an experienced Team Leader to join our client in Llanelli, UK. The successful candidate will have contact centre experience and previous experience within the utilities or collections industry. As a Team Leader, you will manage a team of Customer Service Agents, track and measure individual and team goals and targets, and...

  • Team Leader- New Store

    6 months ago

    Llanelli, United Kingdom Mountain Warehouse Full time

    **BRAND NEW STORE OPENING** **TO APPLY FOR THIS ROLE YOU MUST BE AVAILABLE ON**_14th or 15th of MAY _**FOR INTERVIEW ** **PERKS OF THE JOB**: **MONTHLY BONUS SCHEME** **50% EMPLOYEE DISCOUNT ACROSS MOUNTAIN WAREHOUSE AND ANIMAL** **WAGESTREAM** **EMPLOYEE ASSISTANT PROGRAMME** **About the role** Our Team Leaders support the management team with the...

  • Team Leader

    2 days ago

    Llanelli, United Kingdom The Disabilities Trust Full time

    **Team Leader** Llanelli Salary: £12 per hour Hours: Flexible working hours available Here is your opportunity to progress your career in Brain Injury Rehabilitation. We're looking for a Team Leader to join our team at Ty Aberdafen - we provide a full induction and specialist training and coaching. Working in brain injury rehabilitation is different to...

  • Team Leader

    7 months ago

    Llanelli, United Kingdom Brainkind Main Full time

    **Team Leader** **Llanelli** **Salary: upto £14 per hour Hours**: **Full time hours** Here is your opportunity to progress your career in Brain Injury Rehabilitation. Working in brain injury rehabilitation is different to other kinds of support work. You’re there to encourage and guide individuals, helping them gain the skills and confidence to live...

  • Production Team Leader

    8 months ago

    Llanelli, United Kingdom Dunbia Full time

    Overview: Reporting to the Shift Manager, the Production Team Leader will provide effective support in running production lines in accordance with product specifications, company standards and procedures regarding Hygiene, Safety, Quality, Quantity and Cost. The role will have responsibility for providing leadership, direction and support to General...

  • Facilities Team Leader

    7 months ago

    Llanelli, United Kingdom OCS Group Full time

    **About The Role**: We are looking for a Facilities Team Leader to help ensure the efficiency and safe operation of the Environmental & Security contract within Parc Trostre, Llanelli. You must liaise and communicate with Centre Management, all staff, tenants, contractors, and park visitors in a professional manner and in accordance with company...

  • Team Leader

    6 days ago

    Llanelli, United Kingdom Appcastenterprise Full time

    **ABOUT THE ROLE** **A Golden Hello is just one of the ways we’ll reward you when you join Barchester in this role.** As a Team Leader at a Barchester care home, you’ll help to make our residents’ lives stimulating and fulfilling so that we can deliver the person-centred care and support they deserve. Always focusing on respecting our residents’...

  • Production Team Leader

    4 days ago

    Llanelli, United Kingdom Search UK Full time

    Reporting to the Shift Manager, the Production Team Leader will provide effective support in running production lines in accordance with product specifications, company standards and procedures regarding Hygiene, Safety, Quality, Quantity and Cost. The role will have responsibility for providing leadership, direction and support to General Operatives within...

  • Quality Assurance Team Leader

    4 days ago

    Llanelli, United Kingdom Search International Full time

    Our client has an exciting opportunity for a Quality Assurance Team Leader to join their team within a leading food manufacturing site. Shift Pattern - Days Working closely with the Food Safety & Quality Management team and the Production team, this will be a hands-on role, supporting & leading the shift Quality Assurance Team on the production lines to...