Facilities & Support Services Co-ordinator

5 months ago

Ilminster, United Kingdom National Trust Full time

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you. We are looking for a Facilities & Support Services Coordinator at Barrington Court to work as part of wider management team looking after the day-to-day operations of this medieval manor farm estate, one of the first large mansion properties acquired by the National Trust.

What it's like to work here:Barrington Court sits within the South Somerset portfolio; the portfolio includes Montacute House, Lytes Cary Manor, Tintinhull Garden, Treasurers House, Stoke Sub Hamdon Priory, Priests House and Stembridge Tower Mill.

Barrington Court is a property of change, and with a major restoration project - The Revival Project - life is certainly exciting at Barrington. We welcome over 60,000 visitors a year. There are some very busy days which require a ‘all hands-on deck approach’ so be prepared to work flexibly to ensure visitors have an amazing experience.

We have a committed and passionate team that are focussed on delivering excellence every day and ensuring our visitors have a memorable visit. We work together as one, supporting each other to achieve a great level of success. Your days will vary from hour to hour, ensuring the property is always compliant, managing risk and ensuring our visitors are met with a well looked after property.

What you'll be doing:The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same, so you’ll have to love variety. As Facilities and Support Services Co-ordinator you’ll be supporting day to day operations and offer your advice beyond your team. You’ll always champion best practice and will be confident challenging the norm when you think there’s a better way of doing something.

You’ll be responsible for supporting the delivery of an efficient, effective and flexible facilities service, to enable the successful operation of the property. You’ll support the team to meet its objectives by ensuring high standards are always delivered and maintained. You will be responsible for the administration of the regular building tasks and compliance work, co-ordinating contractors and facilitating access, and making sure the overall presentation of the property is always at its best. In addition to this you will form part of a duty manager team, where you will lead the property on the designated days.

Please also read the full role profile attached to this advert.

Who we're looking forOur team believe that people deserve more than just ‘good service’ but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

We'd love to hear from you if you have;
- experience in a facilities role in a customer service environment.
- good organisational skills and attention to detail.
- good interpersonal, written and verbal communication skills.
- relevant experience in a Business Support environment; along with facilities or office supervision responsibility.
- knowledge of Health & Safety procedures.
- understanding of financial information.
- knowledge of building maintenance requirements.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (1770 hrs py)

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