Internal Sales Support

4 weeks ago


Kirkcaldy, United Kingdom Astrak Group Ltd Full time

**Astrak UK has a vacancy in a Full-Time Internal Sales Support role to support one of our business development teams.**

**The role involves working within the sales team to support the Business Development Team and manage existing and prospective customer relationships to maximise product take up and sales opportunities in order to meet regional sales targets.**

This position will be based at our Kirkcaldy Head Office

**Specific Responsibilities**
- Liaising with logistics department to organise customer shipments and provide tracking updates
- Support the Regional Sales Manager and Business Development Team as required, e.g preparation for customer visits, quotations, quote follow up
- Building relationships with clients to elicit enquiries, gain new business and reactivate gone away customers
- Following up all quotes assiduously and feeding relevant market information back to the Regional Sales Manager
- Processing sales orders according to company procedures as necessary
- Dealing with and resolving customer issues speedily and documenting and reporting them to the team supervisor as necessary
- Ensuring all tasks, quotes and feedback from customer discussions is recorded on the CRM system

**Skills & Knowledge & Education Requirements**
- This roles requires a lot of passion, energy, drive and enthusiasm with the hunger to succeed

Must be self motivated with a track record of success
- Continually strive to improve customer satisfaction
- Ability to build effective working relationships with internal and external customers
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong attention to detail
- Familiarity with CRM systems and practices

**Salary**: £18,718.57-£38,005.90 per year

**Benefits**:

- Company events
- Free parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Quarterly bonus
- Yearly bonus

Ability to commute/relocate:

- Kirkcaldy: reliably commute or plan to relocate before starting work (preferred)

Work Location: One location


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