Internal Sales Person

3 weeks ago


Kirkcaldy, United Kingdom Meridian Full time

Join one of the UK’s leading distributors of electrical products and solution providers, we have 250+ branches and career progression is one of our core values.

We are looking for Internal Sales Person to join our Kirkcaldy (KY2) Branch, where you will be a key member of the team.

Contracted to 40 hours per week
Monday to Friday - 08:00 - 17:00
No bank holiday working required

**Benefits**: Pension scheme, Life assurance, 25 days holiday
As an Internal Sales Person, you will deliver excellent customer service to our customers either face to face in the branch or over the phone to drive customer loyalty.

You will be managing existing customer accounts to support their requirements alongside proactively developing new business in to the branch to support branch targets.

**Internal Sales Person - The Role**:
Build and maintain successful partnerships with customers, colleagues and suppliers and focus on the achievement of long-term customer loyalty
Consistently generate profitable sales for the branch, via the telephone by effectively using a range of techniques and resources
Identify and action appropriate steps to rectify any shortfalls
Manage customer queries in relation to invoices, orders or stock
Understand the customer cycle by proactively targeting new customers and developing them into consistent live trading accounts
Embracing digital channels to enhance the customer offering by proactively promoting the webshop and other digital offerings.
Collaborating with customers, colleagues and suppliers by supporting with promotions, sales events, supplier days and new product launches
Utilising IT systems such as M3, Vecta and Microsoft Office to support the customer experience
Supporting in other areas of the branch as required

**Internal Sales Person - The Person**:
Experience of working in a highly competitive customer focused role (B2B, B2C, retail/hospitality)
Experience of working within a sales / target driven role
To be customer centric with a customer service background
To demonstrate proactive sales via phone, face-to-face & online
A flexible approach and an ability to work under pressure
An ability to recognise sales opportunities
PLEASE APPLY ONLINE TODAY and a member of the team will be in touch

**Suitable for**: Branch assistant, trade counter, account manager, sales advisor, telecoms, call handler, sales coordinator, inside sales, business development executive, business developer, trade sales, trade desk, sales counter



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