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Internal Sales Advisor

4 months ago


Kirkcaldy, United Kingdom Astrak UK Ltd Full time

Established in 2003, Astrak has grown rapidly to become one of the market leaders in the supply of quality undercarriage parts and GET products for earth moving equipment. With eight strategically located warehouses across Europe, Astrak is now supplying quality products to dealers and machine owners in over 25 countries. We understand that in today’s competitive marketplace stock availability and speed of delivery is paramount and our finely tuned logistics system ensures we have the parts you need, when you need them.

We now are looking to recruit an additional Internal Sales Advisor to join our existing team in head office.
- **Position Overview**_

Maximising profitable sales from inbound enquiries while cross and up selling core products.
- **Specific Responsibilities**_
- Being responsible for handling incoming sales enquiries through Astrak and EPD; identifying the sales opportunity and winning the order in a professional manner
- Preparing customer quotations ensuring profitability is maximised by up-selling and cross-selling, with a keen focus on product mix
- Being accountable for sales activity and able to switch between Astrak and EPD roles while maintaining a high standard of customer service.
- Ensuring all quotes and feedback from customer discussions are accurately recorded on the CRM system and available to F2F and internal sales team members
- Ensure all quotations are followed up in a timely manner to maximise sales opportunity
- Processing sales orders quickly and accurately, working in line with company procedures
- Keeping the data on the CRM accurate, updating number of machines and customer categories
- **Skills Knowledge and Experience**_
- Dynamic, motivated and hungry for sales success
- Proven sales experience - either telephone based or field based
- Track record of over-achieving targets
- Strong phone selling skills and active listening
- Ability to upsell and cross sell relevant items to increase margin
- Familiarity with CRM systems and practices
- Building effective working relationships with internal and external customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
- Ability to influence
- Strong attention to detail
- Skilled in negotiation
- Experience of working with technical or complex information

If you wish to apply, please submit your covering letter and CV.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Location: One location