Administrator - Healthy Child Programme

5 months ago

Shoreham by Sea, United Kingdom Sussex Community NHS Foundation Trust Full time

Administrator

A vacancy has arisen for an administrator with good communication skills and excellent organisational/clerical abilities to work with the Healthy Child Programme (HCP) 0-5 years team in Shoreham West Sussex. The role will be based within the Kingston Buci Family Hub.

All our HCP teams are busy but friendly and diverse.

You will need to work independently and collaboratively with the Team Lead, clinical staff, and the other Administrators within the team and across the Hub. The post requires a flexible approach as it involves working with different disciplines within the HCP. The ability to work to deadlines, under pressure and without supervision is essential.

SCFT is an organisation that is inclusive, vibrant and celebrates success. We have positive NHS Staff Survey results and the Care Quality Commission (CQC) rates our quality of services as good with outstanding features.

The Healthy Child Programme has achieved Unicef GOLD standard for promoting best practice in infant feeding.

Sussex Community NHS Foundation Trust (SCFT) is the largest community healthcare provider in Sussex.
- Over 8,400 full time, part time and bank staff members
- Medical, nursing and therapeutic care provided to over 10,000 children and adults a day
- July 2018 Care Quality Commission (CQC) rating of ‘Good’ with ‘Outstanding’ features
- Flexible working patterns offered across all services
- Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
- Accredited Level 3 Disability Confident Leader
- Taking on Champion Roles and Champion meetings i.e. Health & safety & SystmOne electronic records, and relaying this information to the team.
- Management of hub admin rota.
- Supporting new administrators in practice.
- Develop and maintain efficient systems for processing workloads.
- Good knowledge with use of Microsoft packages.
- To support team lead in administrational and performance reporting duties (in terms of looking at Scholar).
- Accurately recording telephone messages, dealing with enquiries from other agencies and service users.
- Empathetic approach when dealing with staff or service users including dealing with difficult situations.
- Attend hub and admin team meetings on a regular basis.
- Making up meeting agendas and taking minutes.
- Ordering stationary and PPE for the hub.
- Maintaining medical equipment databases and raising I.T support requests.
- Provide reciprocal cover for annual leave and sickness absence.
- Supporting team lead with quarterly Health & Safety environmental risk assessments.
- Organise workload showing ability to prioritise in order to achieve set time scales.
- Able to work within boundaries of the role and to ask/ seek support if needed.
- The role is primarily office based 9-5 Monday - Friday.

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