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Customer Services Advisor
4 weeks ago
Are you experienced in customer service and looking for a new challenge? Or are you newly experienced and want a new opportunity?
We are currently recruiting for a **Customer Service Advisor** to be based at our City Plumbing site in **Warrington**, on a permanent, full-time basis. If successful, you’ll be working an 8 hour shift, Monday to Friday, between the hours of 07:00 to 17:00, being the main point of contact for our Plumbing and Heating branches based across the UK.
You will be responsible for building strong working relations, whilst providing ongoing supporting in relation to all web return.
We’re looking to offer a salary of up to **£22,672 **per annum. In addition, we offer 30 days annual leave (inclusive of bank holidays). You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension, and many other perks.
**What you’ll do on a typical day**:
- Provide accurate and meaningful reporting as directed by your line manager to the business and customer
- Ensure that any performance issues are highlighted and resolved at an early stage
- Attend regular formal internal and when required external customer meetings either in person or via conference calls representing GXO
**What you need to succeed at GXO**:
- A desire to work in a customer focused role and provide excellent service
- Comprehensive computer skills - including Excel and Word
- Excellent attention to detail
- Possess excellent people skills and be a team player
**We engineer faster, smarter, leaner supply chains.
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