Business Admin Apprenticeship

3 weeks ago

Harlow, United Kingdom LMP Group Full time

**Working Week**

Monday to Friday - Term time only

Daily hours to be confirmed

30-35 hours total

**Wages**

National Apprenticeship wage £5.29

£6.40 from April 2024

**Qualification**

Business Admin Level 3

Duration - 18 Months

**Duties and Responsibilities**

Key Responsibilities

**Administration**
- Act as an ambassador for the school when greeting parents and other visitors, and act as a first point of reference when visitors arrive.
- Provide secretarial, clerical and administrative support to the Head of School, Assistant Headteacher, Office Manager and other staff.
- Administrative support for all areas of the school
- Demonstrate excellent professional relationships with children, parents and colleagues.
Perform receptionist duties throughout the school day, including acting as the first point of reference for children, parents, visitors and telephone enquiries
- Offer helpful, friendly, approachable and professional service at all times and take appropriate action on own initiative, resolving minor matters, and referring more serious matters to appropriate members of staff
- Check goods, return unwanted items and arrange servicing and maintenance as required
- Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times
- To ensure school security and safeguarding arrangements are always complied with
- Support with organisation of school trips, sports events and visits
- The duties above are neither exclusive nor exhaustive and the post holder may be required within the
context of the job, skills and grade
- **General**
Participate in the performance and development review process, taking personal responsibility for identification of learning, development and training opportunities, in discussion with line manager.
- Comply with individual responsibilities, in accordance with the role, for health and safety in the workplace.
- Ensure that all duties and services provided are in accordance with the School’s Equal Opportunities Policy.
- Share in the School’s commitment to safeguarding and promoting the welfare of children, including understanding and adhering to the Safeguarding and Child Protection Policy.
- Other duties as reasonably required by the Line Manager.

**Person Specification**

**Technology** - Good IT skills including the ability to use microsoft packages e.g excel, word and powerpoint

Customer service - Commitment to first class customer service and an ability to behave calmy in a courteous and appropriate manner at all times

**Working with People** - The ability to converse at ease with members of the public and staff.

**Personal Qualities**

Understand the need for confidentiality when dealing with sensitive information

Reliable and ability to work flexibly and cooperatively as part of the team under the direction of the office manager

Confident yet sensitive and discreet in dealing with visitors to include parents and students.

Ability to work with staff at all levels and have good communication skills

Be committed to safeguarding and promoting the welfare of children and young people

**Essential Qualifications**

English and Maths at GCSE level A-C (4-9)

Functional skills equivalent

**About the employer**

We aim to create model schools through which we will be leading innovation in improving educational outcomes for all. High quality provision, evidenced based best practice in pedagogy and effective staff development are a common feature in all our schools. We deliver this high quality teaching with the support of an effective central team.

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