![Harrison Spinks](https://media.trabajo.org/img/noimg.jpg)
1st Line IT
3 months ago
Harrison Spinks is a family business with a focus on quality, innovation, and sustainability. We’re not your average business, but if you’re willing to work hard, get stuck in and have some fun along the way, then we’d love to welcome you to our team.
We are recruiting for a motivated team member to join our BI and Applications team as a 1st Line IT & Application Support Assistant within our Head Office, The Innovation Centre, Leeds.
**Core hours: Monday - Friday, 37.5 hours - Compressed Office Hours**
**Key Duties**:
- System support for end users and continuous improvement (AX, D365 and Other IT Systems)
- Prioritise, diagnose and resolve all support tickets and calls.
- Key point of contact for all Application and BI related issues.
- EDI maintenance and support.
- Perform security administration tasks.
- Contribute towards IT resource and knowledge base.
- Active Directory user & group administration.
- Work with 3rd party companies for IT Systems Support.
**Key Skills & Experience**:
- Approachable
- Strong work ethic and self-motivated
- The ability to work independently and in a team
- Willing to go the extra mile to resolve issues.
- Flexible in their approach to people and work
- Willing to learn new skills
- Reliable
**Essential attributes**:
- Hungry - a manageable and sustainable commitment in doing a job well and going above and beyond when it is truly required.
- Smart - asks good questions, listens to what others are saying and stays engaged in conversations intently.
- Humility - shares credit, emphasises team over self, and defines success collectively rather than individually.
**What we offer in return**:
- Incremental holiday allowance based on service
- Additional wellbeing day - A Day dedicated to you
- Training & development opportunities
- Contributory pension scheme
- Colleague Discount
- Free Parking
- Life Assurance
**Job Types**: Full-time, Permanent
**Salary**: £16,739.31-£27,548.94 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
- Store discount
- Work from home
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Leeds: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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