Receptionist

1 month ago


Southwark, United Kingdom Hoop Recruitment Full time

Hoop Professional services have an amazing opportunity for a Front of House to join a world-class and leading Civil Engineering organisation.In this role, you will have the opportunity to join a company that supports its employees professionally fromday one and has a friendly, helpful culture where you really matter. If you are highly organised, highly professional, and enjoy working with people, this could be a great role for you
By welcoming clients, visitors, and contractors, this role focuses on delivering a positive visitor experience. As part of this role, you are responsible for maintaining visitor sign-in protocols and ensuring that health and safety policies and procedures arefollowed.
Additionally, you will be responsible for:

- Lead by example by promoting and maintaining and high level of professional behaviours.
- Assist with the smooth running of the office, front of house, desk bookings, car park
- Reception duties, including meet and greet, answering incoming calls and scheduling
- appointments.
- Coordinate meeting rooms, including facilitating set up of AV, Tele/Video conferencingfacilities, refreshments, IT assistance and other general requests.
- Assist with reporting and logging tickets through the appropriate Support Helpdesk on behalf of clients and visitors.
- Liaise with Outsourced cleaning operatives and PPM engineers.
- Dealing with incoming post, couriers, and deliveries
- Previous experience within a Front of House/Receptionist or similar role
- Possesses a professional and confident manner
- Excellent communicator, and client interaction skills
- Strong verbal and written communication skills, with excellent attention to detail
- Fully conversant to an advanced level in Microsoft 365, including Word, PowerPointand Excel
- Ability to plan, problem solve and use own initiative
- Acts with integrity and discretion
- Takes a flexible, solution-oriented approach and demonstrates willingness to take ownership
- Maintains understanding of business strategy to inform decisions
- Ability to navigate a global organisation and build effective working relationships
- Demonstrates ownership of personal and professional development
- Ability to think and demonstrate continuous improvement
This role offers a competitive salary plus excellent benefits including 27 days annual leave plus private medical healthcare.


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