Civil Enforcement Officer

1 month ago

Lowestoft, United Kingdom East Suffolk Council Full time

**East Suffolk Services Limited**:

- **Rotterdam Road, Lowestoft NR32 2EF**:

- **£26,421 - £28,770 per annum (pro rata)**:

- **21 hours per week (11 hour shift pattern, covering 2 days on, 6 off, rolling rota)**:

- **Permanent role**

**East Suffolk Services Limited**, a brand-new company launched on 1 July 2023, is an exciting place to work, delivering essential local services across the district.

We currently have an opportunity to join our Parking Enforcement Team as a **Civil Enforcement Officer.**

**Your role**

Do you enjoy working outside, engaging with the public and understand the importance of vehicles parking legally?

Our CEOs provide a professional, and effective approach to delivering parking enforcement. They carry out patrols of the car parks and streets within East Suffolk Council’s boundary as well as reporting issues, serving Penalty Charge Notices (PCNs) where necessary to encourage driver compliance of regulations, whilst always maintaining a proactive and customer focused approach.

Flexibility for the role is essential with 11-hour shifts covering a continuous pattern of 2 days on, 6 days off.

**What you will need**

You will have experience of working in a front-line service environment and have the ability to converse with the public under a variety of situations whilst remaining polite and empathetic, providing excellent customer service. Be proficient with smart technologies and software, with the ability to learn new systems.

A full driving licence is essential for this role.

**Why work for us?**

East Suffolk Services Limited is a great place to work and there are lots of benefits our employees can access.

**Here are some of the main benefits**:

- Learning and development tailored to your role
- A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
- Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

**For more information**

For an informal discussion regarding this post, please contact **Steve Baker** by calling **07825 025297**

**Closing date: 11:30 pm, 5 May 2024.**

**Interview date: 16 May 2024.**

**How to apply**

**Step 1 - **Read the advert and the **Job Description and Person Specification (docx)**

**Step 2 - **Complete the **Supporting Statement template (docx)**. Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

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