Administrative Officer

2 days ago

Lincoln, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 245213**Salary**:

- £21,775**Job grade**:

- Administrative Officer- MOJ Grade AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- These positions are based at Lincoln Magistrates Lincoln, LN5 7QAAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Background**

Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). NCES responsibilities include the collection of criminal fines. Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service

**About NCES**

The National Compliance and Enforcement Service plays a central role in delivering justice by working alongside the criminal courts in England and Wales to ensure convicted parties comply with fines and other financial penalties imposed by the courts. The NCES is a large and complex business unit, employing over 1200 staff across multiple locations across England and Wales through which flows some £500m per annum. You will help deliver HMCTS’ responsibilities for the enforcement of Fines, Confiscation Orders, Community Penalty Breach Warrants and other enforcement work.

**The key purpose of the role**

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. As an Administrative Officer working in the NCES, your role will include general administrative duties and will require you to deal with the general public, defendants and outside organisations sometimes dealing with difficult customers and situations. You may also be required to work in a call centre type environment or directly in the handling of cash and certain related functions.

Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties.

**Key responsibilities**

**Administration**
- Preparing papers and files for court.
- Collection of financial impositions imposed by the court.
- Enforcement of financial impositions using designated Fines Officer Powers.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc.

**Drafting**
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

**Operations**
- Conducting Means Interviews with defendant mainly over the phone but face to face in some instances.
- Assisting at Enforcement Courts and hearings, ensuring papers and materials are available and up to date.
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.

**Processing Casework**
- Including standard documentation and information, court orders, claims, fines, fees, maintenance and fixed penalty tickets.
- Resulting courts accurately, interpreting accurately the information required on a court file.
- To work to workloa

  • Office Administrator

    7 days ago

    Lincoln, United Kingdom Coulter Elite Resourcing Ltd Full time

    **Office Administrator** **Lincoln** **Full Time, Permanent** **£20,000 - £23,000 (DOE)** Are you a passionate Office Administrator? And looking for an exciting new role? Coulter Elite Resourcing are currently looking for an Office Administrator to work with their very well-established client based in Lincoln. **Principle Responsibilities for the Office...

  • Office Administrator

    1 week ago

    Lincoln, United Kingdom McCarthy Adams Recruitment Full time

    **Office Administrator | Lincoln | £20,000 - £25,000** **Monday to Friday - office based** This is a great opportunity for an experienced **office administrator** to join a expanding Accountancy firm in Lincoln, where they have a strong team ethos. Working as part of a team you will be responsible for providing administration supportto the...

  • Administrative Officer

    2 days ago

    Lincoln, United Kingdom Ministry of Justice Full time

    **Administrative Officer - 65895** **£21,775** **Lincoln**: **Background**: Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts. Tribunals and other offices within HM Courts and Tribunals Service (HMCTS). NCES responsibilities include the collection of criminal fines. Most of the staff within...

  • Office Administrator

    7 months ago

    Lincoln, United Kingdom Stafforce Full time

    We are currently recruiting for an **Office Administrator** to work in our office in central Lincoln. This is a full time, temporary on going position and a great opportunity to gain experience in a busy, fast paced office environment. Working Monday to Friday 8:30am - 5:00pm. (30 minute lunch) £12.50 per hour. **Main duties and responsibilities**: -...

  • Administrative Officer

    7 months ago

    Lincoln, United Kingdom Ministry of Justice Full time

    Salary 1 - £22,940 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - East Midlands City/Town 1 - Lincoln Building/Site 1 - LINCOLN COMBINED LINCOLN, LN5 7RL Grade 1 - AO Organisation Grade for MoJ 1 - AO Post Type 1 - Fixed Term, Loan Duration of appointment 1 - Up to 18 Months Working Pattern 1 - Full Time, Part Time,...

  • Office Administrator

    2 months ago

    Lincoln, United Kingdom CV-Library Full time

    Are you an organised and proactive individual with a passion for keeping things running smoothly? We're looking for a skilled Administrator to join our clients team. In this role, you'll handle essential administrative tasks, support daily operations, and ensure the office remains a well-oiled machine. Based in Lincoln city centre, there is parking...

  • Accounts/office Administrator

    6 days ago

    Lincoln, United Kingdom Future Prospects Full time

    **Accounts / Office Administrator** **Lincoln, Part time (30 hours per week), Permanent** **Please contact us for salary information** We are seeking an experience Accounts / Office Administrator for a small but thriving office in Lincoln. You will be required to work 30 hours over 5 days, and should possess some relevant experience within a similar...

  • Accounts/office Administrator

    10 hours ago

    Lincoln, United Kingdom Future Prospects Full time

    Accounts / Office Administrator Lincoln, Part time (30 hours per week), Permanent Please contact us for salary information We are seeking an experience Accounts / Office Administrator for a small but thriving office in Lincoln. You will be required to work 30 hours over 5 days, and should possess some relevant experience within a similar role. ROLE AND...

  • HR & Office Administrator

    7 months ago

    Lincoln, United Kingdom Benjamin Edwards Recruitment Full time

    **HR & Office Administrator - Lincoln - £25k-£30k** Benjamin Edwards are recruiting for a HR & Officer Administrator for an ever-expanding company. We are looking for a dedicated, driven, and creative individual to support the HR and Accounts department within the business. **The role of the HR & Office Administrator** - Job advertising - Preparing...

  • Accounts/office Administrator

    4 days ago

    Lincoln, United Kingdom Future Prospects Full time

    **Accounts / Office Administrator** **Lincoln, Full time or part time (30 hours), Permanent** **Please contact us for salary information** We are seeking an experience Accounts / Office Administrator for a small but thriving office in Lincoln. You will be required to work full time (or part time, 30 hours), and should possess some relevant experience within...

  • Office Administrator

    5 days ago

    Lincoln, United Kingdom Procure Direct Ltd Full time

    **About us** Procure Direct Ltd are suppliers of LED lighting, Far Infrared Heating and Solar PV solutions - design, manufactured and installed **ADMINISTRATIVE ASSISTANT** **Lincoln, Part-Time, Permanent** We currently have a vacancy (approx 20 hours per week) in our Lincoln office for a part time Administration / Directors Support Assistant. In return...

  • Administrative Support Officer

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom CV-Library Full time

    Administrative Support OfficerWe are seeking an Administrative Support Officer to join our team at CV-Library in Lincoln, Lincolnshire.About the Role:This is a permanent, full-time opportunity. The ideal candidate will have a strong administrative background, excellent communication skills, and the ability to work effectively in a team environment.Job...

  • Office Administrator

    9 hours ago

    Lincoln, United Kingdom Train 4 Full time

    Train4 are an ESFA and ESF funded training provider who have been delivering a variety of training programmes across the UK since 2010. Our Programmes include unemployed and employed provision across a range of occupational areas. We are looking for an **experienced** administrator who can add value to and support our current administration team. This role...

  • Lincolnshire Office Administrator

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom CV-Library Full time

    **Overview:** We are seeking a talented Office Administrator to join our team in Lincoln, Lincolnshire. As a key member of our office team, you will provide administrative support to our property management department. The ideal candidate will have strong administrative skills, excellent communication abilities, and the ability to work effectively in a...

  • Office Administrator

    9 hours ago

    Lincoln, United Kingdom Procure Direct Ltd Full time

    **About us** Procure Direct Ltd are suppliers of LED lighting, Far Infrared Heating and Solar PV solutions - design, manufactured and installed **ADMINISTRATIVE ASSISTANT** **Lincoln, Part-Time, Permanent** We currently have a vacancy (approx 20 hours per week) in our Lincoln office for a part time Administration / Directors Support Assistant. In return...

  • Administration Officer

    7 months ago

    Lincoln, United Kingdom Lincolnshire YMCA Full time

    **Job Title: Administration Officer** **Reports to**:Executive Assistant **Location: The Showroom, Lincoln (Travel to other YMCA sites and off site meetings will be required at times)** **Hours**:Full time 37.5 hrs Mon - Fri **Salary**: £22,609.13 **Job purpose** The YMCA is the oldest and largest youth charity in the world, operating as it does...

  • Administrative Officer

    4 days ago

    Lincoln, United Kingdom Lincoln College Full time

    **This post is part-time working 30 hours per week.** We are recruiting an Administrative Officer to provide day to day full and confidential administrative support to the School of Professional Industries and support to associated staff. Please view the Job Description and Person Specification to find out more about this exciting opportunity currently...

  • Office Administrator

    3 days ago

    Lincoln, United Kingdom Battles, Hayward & Bower Limited Full time

    **About us** Battle, Hayward & Bower Ltd We are currently recruiting for an enthusiastic Office Administrator here at Battles. You will be joining a company which is continually growing year and year, in a fast-paced environment where each day is different. We are a small family led company which is customer centric and have won several awards in being the...

  • Office Administrator

    12 hours ago

    Lincoln, United Kingdom Stafforce Full time

    We are currently recruiting on behalf of our client based on the outskirts of Lincoln in Scampton. They are a fast growing, family run business who are looking to expand their team. Our client has a brand new permanent opportunity for an enthusiastic **Office Administrator/ Assistant** to progress and grow with the business. **Starting salary: £24,000 per...

  • Office Administrator

    7 months ago

    Lincoln, United Kingdom Grants Cleaning Services Full time

    **About us** We are professional, agile and innovative. Our work environment includes: - Modern office setting - On-the-job training - Growth opportunities We are hiring for 2 Office administrator's for 20 hours each, hours may change to full time to cover holidays and sickness. '''Duties''' - Answering and directing phone calls in a professional and...