Housing Assistant

1 month ago

Blairgowrie, United Kingdom Perth & Kinross Council Full time

LOCATION:
Area Office, 46 Leslie Street, Blairgowrie, PH10 6AW

SALARY:
£23,631 - £25,903 per year

CONTRACT TYPE:
Permanent

POSITION TYPE:
Full Time

HOURS:
36 hours per week

WORK FROM HOME:
Hybrid

£23,631 - £25,903

Blairgowrie Area Office, 46 Leslie Street, Blairgowrie PH10 6AW

The role of Housing Assistant is varied and busy, providing front line response and support to customers and colleagues within our North Locality Housing Team and across other Council services and external agencies. We are working to a hybrid approach at present with 3 days per week being spent in the office environment and two days at home. The role is predominantly office/home based but there is a requirement to visit and meet with tenants in their own homes and out in the community either lone working or jointly with colleagues. The Housing Assistant will provide administrative support within the locality housing team in relation to managing appointments, preparing documents, updating systems etc. This role includes provision of reception services and operating a cash collection service where applicable. There is also an expectation the Housing Assistant will provide advice and assistance in relation to housing options, rent arrears, debt management etc. The Housing Assistant will have direct involvement in terminating and letting tenancies, voids and arrears management, low level complaint handling to maintain and improve tenancy sustainment.

**The Individual**:
You should hold a Chartered Institute of Housing Level 3/4 Certificate/Diploma in Housing Practice or relevant equivalent - or be willing to work towards this within a reasonable timescale.

NB - PLEASE NOTE THIS ROLE COVERS OUR HIGHLAND AREA AND WHEN NOT WORKING FROM HOME YOU WILL BE REQUIRED TO TRAVEL TO/WORK FROM OUR PITLOCHRY LOCALITY OFFICE

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

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