Global OTC Documentation Business Support Partner

2 weeks ago

Chester, United Kingdom Bank of America Full time

**Job Title**:Global OTC Documentation Business Support Partner

**Corporate Title**:Assistant Vice President

**Location**:Chester

**FDCO Overview**

The Foreign Exchange and Commodities Operations & OTC Derivative Confirmations and Settlements Operations (FCO & DCS) team perform end to end trade control, confirmation and settlements processes across FICC businesses and provides utility OTC derivative confirmation and settlement services for non FICC businesses.

Within FCO & DCS, the teams provide multiple services such as FICC trade control, Foreign Exchange (FX) electronic matching and settlement, Over the Counter (OTC) derivative confirmation and settlement, and commodities operations.

This great opportunity is part of a global team providing Horizontal Support for the process managers with focus on Risk Management, Improving Client Processes and Relationships, Interaction with Business Partners on resolving issues within front to bank workflow, interactions with Audit and Risk partners to drive collaboration, provide continual process improvements and enhanced client service. The environment is fast pace and always bringing a different new challenge.

**Responsibilities**
- Lead business calls to resolve Client issues
- Partner with change team on process improvements and efficiency opportunities
- Liaison with Audit and Risk partners on emerging risk issues and identified process gaps
- Support process escalations
- Solution workflow opportunities to enhance operational efficiency

**Requirements**:

- Drives Clear Communication and ability close gaps and resolve issues
- Collaboration with others and ability to drive change on issues
- Ability to learn and gain understanding on process issues, identify opportunities to streamline workflow
- Challenge status Quo and look for new ways to solve issues

**Bank of America overview**

Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

In line with these values, in EMEA we have 9 Employee Networks, a wide range of Sports & Social clubs, and other development and networking opportunities so that you can enjoy a range of experiences and connect with colleagues across the bank. We also offer exclusive discounts to some of the most iconic cultural experiences for you to enjoy in your spare time outside of work. Learn more about our benefits here.

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

**Job Band**:
H5

**Shift**:
**Hours Per Week**:
35

**Weekly Schedule**:
**Referral Bonus Amount**:
0

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