Housing Support Worker

2 months ago

Lytham St Annes, United Kingdom YMCA Full time

**Job References**:
**YMCA Harbour House - **Bank11HBRH**

**YMCA Foyer - Bank16FOY**

**As and When Required**

**£10.92 per hour**

**As a Housing Support Worker what does the role entail**:
**Your day will consist of**
- Support service users to effectively manage their rent accounts, ensuring that housing benefit entitlement is secured.
- Be responsible for conducting weekly accommodation checks with service users and reporting and managing repairs to the accommodation.
- Support service users to develop understanding of their rights and responsibilities in a Tenancy and develop skills to effectively manage their accommodation.
- Ensure that House Rules are maintained and in the event of serious anti-social behaviour the appropriate agencies are contacted.
- Maintaining comprehensive records of housing applicants, residents, former residents and properties, ensuring the information is accurate, up to date and relevant.
- Provide a holistic approach, supporting service users to better manage and improve their situation and to develop the confidence and skills to maintain independent living.

**This job is for you, if**
- You have experience working within a Supported Housing Setting (desirable but not essential)
- You have a good standard of education to G.C.S.E level or equivalent, with grade C or above - or equivalent in Mathematics and English.
- Fully I.T literate in all Microsoft Packages
- You have good communication skills both written and verbal.
- You have a calm personable nature and find appropriate resolutions when handling conflict or difficult issues.
- You are a resilient and confident team worker who can work on their own initiative or work as part of a team.
- You can work unsociable hours, including evenings and weekends.

Successful applicants will be required to complete an Enhanced DBS Disclosure.
- 28 days annual leave (Pro rata) (including Bank Holidays)
- Flexible working environment
- An opportunity to work for a company who offer on-going development within your role
- Job Share will also be considered.
- Essential training courses provided relating to job role.

The post holder must be aware of equal opportunity principles and comply with the YMCA Fylde Coast equal opportunity procedures.

To complete an Application Form and Equal Opportunities Form please click on the red button below.

**Job References**:
**YMCA Harbour House - Bank11HBRH**

**YMCA Foyer - Bank16FOY**

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