Team Administrator

6 months ago


Kidderminster, United Kingdom Community Housing Full time

Are you an organised individual, with experience in an office environment and strong communication and people skills? We have an opportunity that could be perfect for you

We’re currently seeking an Administrator to join our team, providing administrative support to designated staff teams and back-up support services to the Customer Service Centre, Compliance Officer, and Senior M & E Manager.

**Your main responsibilities will include**:

- Answering all incoming calls, dealing with these professionally and effectively, and handling enquiries where possible or forwarding the call to the relevant party using a variety of communication options.
- Booking and rearranging appointments via telephone or letters.
- Taking and distributing minutes if required.
- General office duties including filing, photocopying, faxing and other clerical work.
- Preparing reports, documents, and relevant correspondence. Maintaining high levels of attention to detail and ensuring tasks deadlines are met.
- Collating, providing and maintaining accurate information, statistics and records.

About you
- Be a competent IT user with strong typing skills and experience of working with various computer systems.
- Experience in dealing with a wide range of clerical tasks.
- Strong interpersonal skills with the ability to communicate with colleagues at all levels.
- Ability to deal with enquiries from customers in a sympathetic and understanding manner.
- Good written communication skills, responding to customer enquiries.
- Experience of working within an office environment is desirable.

**Closing Date: Sunday 25th February**

**Interviews to take place within week commencing 4th March**

The Community Housing Group, now Community Housing, was formed in 2000 through a stock transfer from Wyre Forest District Council. We are a social business and one of Worcestershire’s largest Registered Providers of social housing. The Company provides and manages 6000 homes mainly in the Wyre Forest area.

We are proud of what we have achieved for the people and communities we support over the past 20 years. Over the coming years, we want to become a more significant social housebuilder in Worcestershire, focused on helping people to thrive and to live independently, knowing that they have a secure home that they can afford with a landlord who cares about them providing excellent value for money.

We are embarking on an extensive improvement programme to ensure our commitment to “Net Zero” and Decent Homes Standard are met alongside our commitment to developing new homes to help meet the demand of the local communities.

There are 3 Pillars to our Corporate Plan which are:

- Building Better Lives,
- Building a Stronger Business,
- and Building Thriving Communities.

If this sounds like something that you want to be a part of, we want to hear from you.

**Click here for vacancies


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