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Front of House Team Member

4 months ago

Aberdeen, United Kingdom The Epic Group (Scotland) Ltd Full time

**'The Townhouse' - Aberdeen's New Premier Bar & Restaurant**

Are you passionate about hospitality and looking for an exciting new opportunity in the heart of Aberdeen? Look no further 'The Townhouse' is coming to Golden Square, and we are seeking talented individuals to join our dynamic team.

**About Us**:At 'The Townhouse,' we want to take pride in offering a sophisticated experience to our guests. Our focus is on modern cocktails, extensive wine list that will have over 60 carefully selected bottles to complement our food menu. We are dedicated to providing excellent service and unforgettable moments for all our guests.

We value teamwork, creativity, and a passion for delivering top-notch customer experiences.

**Front of House Team Responsibilities**:

- Greet and seat customers, providing a warm welcome.
- Take accurate food and drink orders from patrons.
- Serve meals and beverages promptly and accurately.
- Provide menu information and offer recommendations.
- Ensure tables are clean, set, and presentable.
- Assist in coordinating with the kitchen for order timing.
- Handle customer inquiries, concerns, and special requests.
- Collaborate with team to maintain a smooth dining experience.

**Qualifications**:

- Customer service experience with a friendly and approachable demeanor.
- Strong communication skills to interact with guests effectively.
- Ability to multitask and work efficiently in a fast-paced environment.
- Attention to detail in order accuracy and presentation.
- Positive attitude and willingness to work collaboratively.
- Adaptability to changing situations and varying customer needs.

**What We Offer**:

- Competitive pay rate based on experience.
- Additional earnings through Service Charge & Cash Tips, providing an opportunity to increase your income based on excellent service and guest satisfaction.
- Fortnightly pay for financial stability.
- 25% staff discount across our group of establishments.
- 50% discount on shift for soft drinks and food.
- A positive and inclusive work environment where your talents are appreciated.

Join us at 'The Townhouse' as we embark on an exciting journey to revitalise the City Centre. _**To apply, please send your CV.**_

We look forward to hearing from you and building an extraordinary team together

**Job Types**: Part-time, Full-time

Hours: 8-40+ per week

Work Location: In person

Reference ID: THB2023

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £9.50-£11.50 per hour

**Benefits**:

- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift

Supplemental pay types:

- Tips

**Experience**:

- Hospitality: 1 year (required)
- Food service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

Reference ID: THHB2023