Senior Administrator

3 weeks ago

Bristol, United Kingdom Hays Specialist Recruitment Limited Full time

Senior Administrator

A not for profit organisation that believes in and supports recovery from addiction is seeking a senior admin.

Your new company
The Senior Administrator is a pivotal role where you will provide support for the Industry Standards and Services Team. You'll be responsible for undertaking administrative tasks and work flexibly to support multiple staff with a wide range of work. As a self-motivatedand driven professional, you'll prioritise your own workload and time management working autonomously, and communicate effectively across the team, organisation and external stakeholders.
With demonstrable experience of managing multiple stakeholders in a dynamic organisation as an office administrator or similar role you will have honed your skills in operational support and administration which will have given you the tools to manage scheduling/invoicingfor a busy team, update spreadsheets, populate reports, collate and report data findings to various targeted audiences.
This role does not have any budgetary or line management responsibilities.
Your new role
Key

**Responsibilities**:

- General administrative tasks including, preparing invoices, monitoring payments, coordinating and setting up meeting and room bookings, preparing agendas, minutes for key meetings and booking travel arrangements; rooms; taxis, hotels.
- Scheduling training sessions for colleagues to deliver, in line with customer and colleague requirements.
- Onboarding of training delegates to ensure they receive relevant course details, access instructions and materials in a timely manner.
- Providing post-training support to delegates including monitoring coursework and issuing certificates.
- Monitor multiple team inboxes, and prioritise and direct queries quickly and efficiently
- CRM data input, management and cleansing to support accurate reporting and monitoring of business leads.
- Assist with monthly reporting and tracking against Key Performance Indictors (KPIs).
- Support team projects and process improvements.
What you'll need to succeed
- Experience of data entry into a customer relationship management system (CRM) or database.
- Experience of using and updating spreadsheets and reports.
- Experience of dealing with customers or stakeholders.
- Experience of minute taking.

**Skills**:

- Able to work independently and use initiative where appropriate.
- Excellent written/verbal communication and interpersonal skills.
- Excellent organisational skills, including the ability to prioritise between competing tasks and deadlines.
- Strong attention to detail and process orientated.
- Ability to spot gaps in systems and processes and make them more efficient.
- Excellent IT skills including working knowledge of Microsoft package (Outlook, Word, Excel, PowerPoint and Teams).

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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