Training and Operations Administrator

3 weeks ago

ChesterleStreet, United Kingdom If U Care Share Foundation Full time

**Job Title - **Training and Operations Administrator

**Location - **Based in Chester le Street but may require occasional travel across the North East region and throughout the UK

**Hours - **35 (Mon-Fri, 9-5)

**Salary - **Competitive(dependent on skills/experience) further information can be requested.

The post is offered on an initial fixed-term contract of 12 months with the strong possibility of continuation.

**Personal Profile**

The role of the Training and Operations administrator is key to the development of our training and development work. Responsibilities will include answering the phone, ensuring all administrative elements of our training are completed in a timely and appropriate manner from initial enquiry through to evaluation report preparation and certificate issuing, maintaining financial and client records, and providing administrative support as needed. To succeed you should be able to oversee and ensure smooth and efficient daily operations. In this role, you should combine a strong attention to detail with an ability to multi-task and work under pressure. You should also be a reliable problem-solver and with strong project management skills. Your goal will be to ensure that our training programs are engaging and run smoothly. The role requires strong communication skills as well as efficient process management. The Training and Operations Administrator will assist the Training and Development Manager to ensure quality training requirements and projects are delivered within specification and deliver the required quality performance standards.

**Role Requirements**
- Championing and promoting the IUCSF values of Respect, Service, Honesty, Justice, and Community.
- Contribute to the charity’s growth, strategic development and continual improvement of training services across the charity
- Bringing enthusiasm and energy to the development and coordination of all training requirements
- Answering phones and responding to client requests and enquiries.
- Managing and updating company databases.
- Keeping track of inventory and ordering supplies.
- Maintaining financial, and client records.
- Drafting and mailing customer correspondence and occasional newsletters.
- Organising events, scheduling meetings, and making travel arrangements.
- Providing administrative support to other departments as needed.
- Strong organisational and administrative skills including extensive diary management skills
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Detail-oriented with strong analytical and problem-solving skills.
- Significant experience in prioritising tasks and coping with competing demands
- Assist managers in the development of external programmes, supporting areas around delivery and external speaking
- Working with the training and development manager to develop project outlines, including production of budgets, timelines, and business cases as required
- Assist in the development, preparation and presentation of reports to funders and Commissioners
- Performing other duties as assigned.

**Key Performance Targets**

Ensure the consistent delivery of agreed annual and monthly Key Performance Targets for their department:

- Manage all training enquiries
- Assist with the delivery of all training sessions and ensuring it remains within budget
- Project specific KPI’s
- Customer satisfaction, feedback and evaluation
- Internal team compliance targets; training, attendance, one to one meeting

**Required skills and experience**
- Proven experience as a Training Administrator, HR assistant or similar role
- 5 GCSE’s A*-C or equivalent - including English and Maths
- Experience in project management
- Knowledge of office procedures and billing
- Proficient in Microsoft Office as well as Apple software such as keynote.
- Excellent organizational and multitasking ability
- Outstanding communication skills
- Meticulous attention to detail
- Strong interpersonal skills including customer service
- Excellent verbal and written communication skills
- Ability to prioritise tasks

**Preferred skills and experience**
- Working knowledge of Charitable organisations and legal guidelines
- Working knowledge of databases and customer management systems
- Experienced in efficient administrative processes associated with the development and delivery of internal and external training programmes

**Key Contacts/Relationships**
- Training and Development Manager - (Line manager)
- Director of Operations
- Managers within Operations Team
- Wider management team
- Wider staff teams
- Clients/ Customers purchasing training
- Training attendees
- Partners, funders, commissioners, and external Stakeholders

**Safeguarding**

To take part in any training as required as part of the role and adhere to IUCSF’s Safeguarding Policy at al times.

**Variation**

**Health & Safety**

It is the general duty of every employee to take reaso

  • Project Administrator

    7 days ago

    Chester, United Kingdom Sewells Training and Consultancy Limited Full time

    **Due to ongoing business expansion and several exciting new programmes, we are excited to share that we have a great vacancy for a Project Administrator to join our Customer Experience team on a part time basis (22.5 hours per week).** **Here you will play an integral part in the project management and operational success of all external training and...

  • Administrative Assistant Apprentice

    4 weeks ago

    Chester-le-Street, United Kingdom New College Durham Full time

    Opportunity information Salary £4.81 per month Duration 18 months Advert closing date 31/01/2023 Description To assist with office duties such as greeting and assisting customers (including pupils, parents and visitors) ensuring that they ‘sign in’ and are given a visitors’ badge. - To answer the telephone and pass on messages as appropriate. - To...

  • Process Operator

    1 day ago

    Chester-le-Street, United Kingdom Pin Point Recruitment Full time

    Process Operator Chester le Street Permanent £30k inclusive of shift allowance 3 shift pattern potential to move onto continentals An international manufacturing company are looking for a highly skilled process operator to join the team on a permanent basis. The ideal candidate will have experience working as a manufacturing operator within the...

  • Process Operator

    1 day ago

    Chester-le-Street, United Kingdom Pin Point Recruitment Full time

    Process OperatorChester le StreetPermanent£30k inclusive of shift allowance3 shift pattern potential to move onto continentalsAn international manufacturing company are looking for a highly skilled process operator to join the team on a permanent basis.The ideal candidate will have experience working as a manufacturing operator within the chemical or...

  • Process Operator

    21 hours ago

    Chester-le-Street, United Kingdom Pin Point Recruitment Full time

    Process OperatorChester le StreetPermanent£30k inclusive of shift allowance3 shift pattern potential to move onto continentalsAn international manufacturing company are looking for a highly skilled process operator to join the team on a permanent basis.The ideal candidate will have experience working as a manufacturing operator within the chemical or...

  • Yard Operative

    3 weeks ago

    Chester-le-Street, United Kingdom Ltek Recruitment Ltd Full time

    The yard operative will support the wider depot operations team by assisting with loading and unloading vehicles and maintaining a clean and safe yard area. Additionally, the yard operative will assist in preparing and delivering goods.The primary responsibilities include: * Loading and off * loading goods and equipment, often using the site forklift. * ...

  • Operations- Regulatory Operations

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom Goldman Sachs Full time

    OPERATIONSOperations division is a dynamic, multi-faceted organization that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product...

  • Traffic Operator

    4 weeks ago

    Chester-le-Street, United Kingdom Logistics North East Full time

    Logistics North East are recruiting for a Traffic Operator.. Your Role would include but not limited to - Detailed de-brief and pre-brief of drivers. - Making sure drivers depart with correct paperwork and warehouse have any paperwork required. - Communicating with drivers, customer services and depots throughout the network during the day. - Flexibility...

  • Press Brake Operator

    1 day ago

    Chester-le-Street, United Kingdom Winner Recruitment Full time

    Press brake operator:-Role will be temp-permBased in Birtley40hrs dayshft per week with regular overtime available.Will be required to form metal components using a manual press brake and following technical drawings.Plate thicknesses range from 8mm-30mmAdvantageous is an OHTC cert and also experience on Pyramid rolls also which can be trained at a later...

  • Embroidery Machine Operator

    7 days ago

    Chester-le-Street, United Kingdom Madhouse Media Ltd Full time

    **About us** Madhouse Media Ltd is a small business in ADVERTISING_MARKETING. We are professional and agile. Our work environment includes: - Modern office setting - Food provided We are seeking a skilled and motivated Embroidery Machine Operator to join our rapidly expanding team. This is an exciting opportunity to work with renowned regional and global...

  • Global Markets – Equity Operations – Structuring Operations – Vice President– London

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom Goldman Sachs Full time

    YOUR IMPACT:Are you interested in learning about and supporting origination of structured products across asset classes? Do you want to work in direct partnership with revenue generating desks? Would you like to support a business which is always evolving and where every deal is different with something new to learn? Our team is seeking an experienced...

  • Operations Administrator

    5 days ago

    Chester, United Kingdom Elevation Recruitment Limited Full time

    Based - Ditton, Cheshire Full Site based £25k -£35k 6 month Temporary role Elevation Recruitment Group are currently supporting a key Manufacturing business based in Ditton, who're looking for an Operations and Purchasing Administrator. The successful candidate will need to have excellent administration experience ideally from a similar industry. ...

  • Charity Retail, Administration and Hub Assistant

    4 weeks ago

    Chester-le-Street, United Kingdom RSPCA Sunderland, Hartlepool & South Tyneside Branch Full time

    Sunderland, Hartlepool & South Tyneside Branch **JOB DESCRIPTION** **Job Title **Retail, Admin and Hub Assistant (Temporary 12 months with view to permanent contract) **Location **Chester-Le-Street **Reports To **Hub Coordinator **Hours **22.5 Hours (Over 3 days) **Days and Times **Saturday 9am-5pm, Monday 9am-5pm, Tuesday 9am-5pm **Responsible For...

  • Asset Management Operations

    4 weeks ago

    Chester-le-Street, Durham, United Kingdom Goldman Sachs Full time

    Asset ManagementA career with Goldman Sachs Asset Management is an opportunity to help clients across the globe realize their potential, while you discover your own. As part of one of the world's leading asset managers with over $2 trillion in assets under supervision, you can expect to participate in exciting investment opportunities while collaborating...

  • Repeat Prescriber Desk Administrator

    4 days ago

    Chester-le-Street, United Kingdom Pelton and Fellrose Medical Group Full time

    To process all repeat medication requests sent in by patients using the various protocols in place To print off repeat medication requests from the surgery website/practice generic email address at least twice daily To collect repeat prescription requests from post box and reception To liaise with patients and chemists regarding medication queries and...

  • Operations Administrator

    2 weeks ago

    Chester, United Kingdom SYKES COTTAGES LTD Full time

    Are you naturally motivated and highly organised? Have a talent for prioritising? or seeking your next administrative position within an industry leader?...Joining our Operations Team within this newly-formed position, you will be crucial in supporting the Operational Planning Team across a range of continuous improvement projects across the department.In...

  • Support Coordinator

    4 weeks ago

    Chester-le-Street, United Kingdom If U Care Share Foundation Full time

    If U Care Share Foundation (IUCSF) are looking to appoint an enthusiastic Support Coordinator who will be part of a team offering support to individuals and families bereaved by suicide or at risk of suicide **Location - **Based in Chester le Street but may require travel across the North East region and throughout the UK **Hours - **35 (Mon-Fri, 9-5)...

  • Support Officer

    4 weeks ago

    Chester-le-Street, United Kingdom If U Care Share Foundation Full time

    If U Care Share Foundation are looking to appoint a Support Officer (Support After Suicide) to join its support team who work with people who are bereaved by suicide or at risk of suicide. As a Support Officer you will be providing immediate and appropriate ongoing support to those bereaved by suicide. **Previous experience in a support role is...

  • Operations Administrator

    4 days ago

    Chester, Cheshire, United Kingdom Elevation Recruitment Limited Full time

    Based - Ditton, Cheshire Full Site based £25k -£35k 6 month Temporary role Elevation Recruitment Group are currently supporting a key Manufacturing business based in Ditton, who're looking for an Operations and Purchasing Administrator. The successful candidate will need to have excellent administration experience ideally from a similar industry. The...

  • Operations Administrator

    5 days ago

    Chester, Cheshire, United Kingdom Elevation Recruitment Limited Full time

    Based - Ditton, Cheshire Full Site based £25k -£35k 6 month Temporary role Elevation Recruitment Group are currently supporting a key Manufacturing business based in Ditton, who're looking for an Operations and Purchasing Administrator. The successful candidate will need to have excellent administration experience ideally from a similar industry. The...