Head of Client Services

4 weeks ago


London, United Kingdom Admiral Recruitment Full time

Are you looking for an exciting new position?

We have a new **HEAD OF CLIENT SERVICES** role available in the city of **London** You would be working at one of the most beautiful sites the city has to offer

Our client’s vision is to exceed expectations through intuitive service, careful planning and faultless standards.

The **Guest Services Manager** will be accountable and responsible for introducing and delivering this vision through the team and in doing so working in complete harmony with the other services providers. Team motivation, pride and engagement are essential to exceeding our client expectations.

Your areas of responsibility will include:

- Guest welcome experience and client hosting within three ground floor reception areas.
- Management of a Conference Centre (the welcome experience) with planning and delivery for all events managed and self-managed client experience within the level 8 Client Centre
- Management of the EO’s Office
- Management of central reservations.
- Maintaining the morale and team spirit.
- Recruitment, attracting the right talent to our team

As the **Front of House Manager,** you are expected to create and drive the people agenda, this will be personally and through your all four Team Leaders.

We are looking for someone who will Lead by example from the front, hands on and operational and Ensure communication throughout the team is positive and to guarantee that changes or new ideas are implemented successfully by taking the Team on a journey.

Key skills required:

- Excellent written and verbal communication with great listening skills
- Must be a team player with great contact with clients/employee’s
- Planning and organizing skills
- Professional telephone manor
- Commitment and reliable
- Professional, smart and presentable

**Job Types: Full-time, Permanent**

**Salary: £45,000-£48,000 per year**

**Schedule : Monday
- Friday Weekends Off**

Please contact us **TODAY** should you wish to discuss this role further

If this isn't the perfect job for you, please contact us as we have many other roles available immediately.

Please contact us TOAY should you wish to discuss this receptionist role further.

If this isn't the perfect job for you, please contact us as we have many other roles available immediately.

**Job Types**: Full-time, Permanent

**Salary**: £45,000.00-£48,000.00 per year

**Benefits**:

- Flexitime
- Private medical insurance
- Sick pay

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London, Greater London: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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