Customer Service/trade Sales Advisor

3 days ago


Wimbledon, United Kingdom Carlton Recruitment Full time

**Customer Service/Trade Counter Sales Advisor**

**Wimbledon**

**£25,000 - £30,000**

**Full Time Permanent**

**Mon-Fri 9-5**

**Key Responsibilities**:

- Based in the office and at times in Trade Sales, which will be face to face
- Full training on all products in the first 3 months
- Managing and inputting data onto the external system
- Processing orders and returns requests
- Reviewing orders
- Following up outstanding orders
- Compiling weekly reports
- Liaising with suppliers regarding stock and lead times
- Resolving problems and complaints in a timely manner
- Liaising with both internal and external teams
- Processing orders generated from web links and phone orders
- Making quick decisions on information provided by customers
- Maintaining a positive and professional attitude

**Experience/ Requirements**:

- Confident
- Professional
- Excellent telephone manner
- Good communication skills
- Self-motivated
- Competitive
- Energetic and enthusiastic
- Used to fast-paced environments
- Ability to work under pressure
- Passionate and focused


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