Business Support Administrator
2 days ago
**Business Support Administrator - Fixed Term Contract - 6 months**
**Key responsibilities**
- Assisting company car users validate their driving licences online
- Supporting event and fleet operators with the management of their driving licence validations
- Dealing with incoming calls from drivers and other service users - Offering general advice about driving licence rules etc to stakeholders
- Website access assistance
- Formatting online accounts for new system users
- Setting up driving events in an online portal and reflecting the same event in an internal database
- Weekly Licence status reports to clients for their Portals
- Daily Report formatting and issuing
- Monitoring and responding to live chat questions
- Dealing with incoming call surrounding the company car scheme
- Updating user accounts with up to date information
- Processing vehicle loan agreements and tracking daily reports
- Ordering company vehicles and amending existing orders
- Turning on / off vehicle entitlements
- Monitoring and responding to live chat questions
**Essential/ Desirable skills**
- Competent with IT
- Trustworthy and reliable
- Organised and methodical
- Able to use initiative and solve problems
- Accurate when completing repetitive tasks
- Happy to ask lots of questions whilst learning
**Additional Information**
- Hours of Work: Mon - Thurs (8.00 - 17.00), Fri (8.00 - 16.30), one-hour lunch break. 39.5 hours per week.
- Place of work, Avonbury Business Park Bicester (OX26 2UA) - Holiday Entitlement: 23 days (increasing by one day after two years’ service to a maximum of 28) + Bank Holidays.
- Salary: Competitive, Company pension scheme. Benefits, opportunity to join: Travel Insurance Private Medical Insurance Group Life Assurance Critical Illness Insurance Ford Privilege Discount Scheme (extends to family members)
**Job Types**: Full-time, Permanent
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bicester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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