Head of Customer Success Uki

3 weeks ago


Durham, United Kingdom CameraMatics Full time

**Who we are**:
CameraMatics is one of the leading players specialising in Connected fleet operations, which is a platform that enables organizations that depend on commercial vehicles to provide IOT data to develop actionable insights and improve their operations.

At CameraMatics, we are **ZERO** - Zero accidents, Zero Emissions

We help our clients improve the safety, efficiency and sustainability of their vehicle fleets that power our global economy. Representing more than 40% of global GDP, these industries are the backbone of our planet, including transport and haulage, construction, utility and service fleets, manufacturing and much more. Our mission it to help revolutionise our clients’ fleet operations at scale.

Working at CameraMatics means you’ll help define the future of fleet technology and be on a team that’s shaping an exciting portfolio of SaaS solutions, including Video-Based Safety, Vehicle Telematics, Smart device apps, Driver Workflows and sustainability solutions. As part of a dynamic and ambitious company, you’ll have the autonomy and support to make a real impact as we build and scale for the long term.

**About the role**:
CameraMatics is continuing at full speed, on its path, as a high-growth company, and is looking for a Customer Success leader to hyperdrive growth in the company’s next chapter. You will be part of the senior management team and responsible for all the customer activity within the UKI region.

In this key customer experience lleadership role, you will lead the growth and expansion of our customer success team and be part of the upwards trajectory as we scale our European business rapidly, entering new markets and growing our already-strong customer base.

**In this role you will**:

- Report to the European Sales & Commercial Director and be a member of the EU senior management team contributing to the development and execution of the overall EU business and organisational strategy.
- Achieve the Customer Success goals for the UKI markets with a strong focus on the Enterprise markets.
- Manage, coach, mentor and develop a team of high-performing and proven Customer Success Managers.
- Develop and execute sales strategy based on data analysis.
- Build strong relationships with customers.
- Hire, develop, and lead a high performing team.
- Develop high accuracy forecast on a weekly, monthly, quarterly basis and have a strong understanding of factors influencing performance.
- Collaborate closely with Marketing and the new business team to ensure quality inbound customer leads and multiple channels for the UKI CSM team.
- Provide input into new market entry and early sales feedback in market.
- Become a role model, mentor and approachable in any situation to the CSM team.

**Minimum requirements**:

- 10+ years sales experience incl 6+ years in B2B software sales.
- 5+ years in sales management as a National Account Manager/Head of Customer Success Role.
- Proven track record of leading teams to consistent quota over-achievement in complex environments.
- Proven success working within a complex organization and aligning executive stakeholders to achieve high-growth sales targets.
- Strong operational, problem solving and analytical skills.
- Excellent communication skills and ability to thrive in a dynamic, fast paced environment.
- Ability to influence and lead teams through rapid and difficult transition.
- Experience leading teams with strong commercial sales capability.
- Strong familiarity with Salesforce. Ability to mentor and coach teams to become high performers.

**Benefits**:

- Competitive salary
- Flexible working
- Private healthcare
- Pension
- Market leading OTE package & Bonus
- Latest smart tech including phone/laptop.
- Continued learning and development courses.
- CameraMatics is firmly committed to Equal Employment Opportunity and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications. While CameraMatics supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skill sets._



  • Durham, United Kingdom Ministry of Justice Full time

    **Head of Education, Skills, and Work - HMP Frankland - 70417** **£44,332 - £53,201** **Durham**: **Background to the Role**: The reoffending rate has remained broadly static at around 29% since 2010. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release. The Prisons Strategy...


  • Durham, United Kingdom Ministry of Justice Full time

    **Head of Education, Skills and Work - HMP Durham - 70524** **£44,332 - £53,201** **Durham**: **Background to the Role** The reoffending rate has remained broadly static at around 29% since 2010. Reoffending is costing society approximately £18bn per year and almost half of all prisoners reoffend within 12 months of release. The Prisons Strategy White...

  • Head of Product and Systems Development

    Found in: Whatjobs ES C2 - 1 week ago


    Durham, United Kingdom Hyper Recruitment Solutions LTD Full time

    We are currently looking for a Head of Product and Systems Development to join a medical device product development business based in the Durham area. As the Head of Systems, you will be responsible for the following:KEY DUTIES AND RESPONSIBILITIES:Your duties as the Head of Systems will be varied however the key duties and responsibilities are as...

  • Head of Biology

    4 days ago


    Durham, United Kingdom St Leonard’s Catholic School Full time

    **Head of Biology** Location: St Leonard’s Catholic School, Durham Grade: MPS/UPS plus TLR2b (£28,000 - £43,685 plus £4,944) Hours: Full Time, Temporary St Leonard’s Catholic School is a highly successful and over subscribed 11-18 secondary school located in the historic cathedral city of Durham. Our school aims to provide a stimulating and...


  • County Durham, United Kingdom Hyper Recruitment Solutions LTD Full time

    We are currently looking for a Head of Product and Systems Development to join a medical device product development business based in the Durham area. As the Head of Systems, you will be responsible for the following: KEY DUTIES AND RESPONSIBILITIES: Your duties as the Head of Systems will be varied however the key duties and responsibilities are as...

  • Head of FP&A

    Found in: beBee S GB - 3 weeks ago


    Durham, United Kingdom Learning Curve Group Full time

    Vacancy NameHead of FP&AVacancy NoVN3352Location CityDurhamDescriptionLearning Curve Group is a national training and education specialist, we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centered around our learners - and that is how we believe it should be, as we impact...

  • Regional HRbp

    5 days ago


    Durham, United Kingdom Walters People Full time

    Regional HRBP - Cooplands Contact: 12 Month FTC Location: Durham / Scarborough / Hull Salary: £42,000.00 Hours: Office hours - Regional A new and exciting opportunity to join a well-established and global retail business. Reporting into the Head of HR, the HR BP will be responsible with our foods businesses and working collaboratively to drive our Business...


  • Durham, United Kingdom Durham High School Full time

    Join our dynamic team as the Head of PE and Sport at our prestigious girls' school, catering to students aged 3 to 18 years old. As a leading institution renowned for its commitment to holistic development, we prioritize the advancement of physical fitness and sportsmanship alongside academic excellence.We are seeking an experienced and passionate individual...

  • Head of Service

    2 weeks ago


    Durham, United Kingdom Tonic Healthcare Full time

    Head of Service - Senior Manager, Smoking Cessation - Public Health. Durham. This is a newly created, exciting opportunity to join one of the UKs leading public health providers in an influential management position. You will be a passionate leader with knowledge of public health/community based healthcare, and have a solid understanding of integrated...

  • Head of Service

    Found in: Whatjobs ES C2 - 1 week ago


    Durham, United Kingdom Tonic Healthcare Full time

    Head of Service - Senior Manager, Smoking Cessation - Public Health. Durham.This is a newly created, exciting opportunity to join one of the UKs leading public health providers in an influential management position. You will be a passionate leader with knowledge of public health/community based healthcare, and have a solid understanding of integrated...


  • Durham, United Kingdom St Leonard’s Catholic School Full time

    **Head of Modern Foreign Languages** Location: St Leonard’s Catholic School Grade: MPS / UPS plus TLR1c (£12,721) Hours: Permanent, Full Time St Leonard’s Catholic School is a highly successful and oversubscribed 11-18 secondary school located in the historic cathedral city of Durham. Our school aims to provide a stimulating and encouraging...


  • Durham, United Kingdom Greenbean Full time

    Full training will be provided; however, a good strong customer service background is extremely beneficial to this role. The position is full-time, office-based, Monday - Saturday, with various shift patterns to choose from including a 4-day working week with immediate starts available. Starting hourly rate of £10.39, which will increase to £11.02 after...

  • Head of IT Operations

    3 weeks ago


    County Durham, United Kingdom Metzger Search & Selection Ltd Full time

    Role Title: Head of IT Operations **Salary**: C£60,000 - £70,000 plus bonus and excellent benefits Location: Northeast England with flexibility to work from home 2 days per week Our client is a market leading debt collection and enforcement group. They are currently seeking to appoint an experienced Head of IT Operations who will have overall...

  • Head of Social Media

    Found in: Whatjobs ES C2 - 1 week ago


    Durham, United Kingdom Blair West Limited Full time

    Blair West supports Crafter's Companion, a creative and arts company, based in the North East. Founded by Sara Davies, Crafter’s Companion designs, develops and manufactures innovative art and crafts. With in-house television production, a dominant position in the crafting industry, and a highly visible founder, Crafters Companion is a content powerhouse....

  • Head of Social Media

    3 weeks ago


    Durham, United Kingdom Blair West Limited Full time

    Blair West supports Crafter's Companion, a creative and arts company, based in the North East. Founded by Sara Davies, Crafter’s Companion designs, develops and manufactures innovative art and crafts. With in-house television production, a dominant position in the crafting industry, and a highly visible founder, Crafters Companion is a content...

  • Head Of Service

    7 days ago


    Durham, County Durham, United Kingdom Tonic Healthcare Full time

    Head of Service - Senior Manager, Smoking Cessation - Public Health. Durham. This is a newly created, exciting opportunity to join one of the UKs leading public health providers in an influential management position. You will be a passionate leader with knowledge of public health/community based healthcare, and have a solid understanding of integrated...


  • Durham, United Kingdom The NFRN Federation of Independent Retailers Full time

    **Job Title**: Content and Social Media Executive **Department**: Marketing **Report to**: Head of Marketing **Location**: Durham - Head Office **Salary**: £22,000 per annum View complete job description & personal specification here.

  • Customer Experience Manager

    Found in: Talent UK C2 - 1 week ago


    Durham, United Kingdom Northumbrian Water Full time

    About the role You have a unique opportunity to help us achieve our business goals as a Customer Experience Manager – D-MeX. You’ll be leading in the development and implementation of the Developer Measure of Experience (D-MeX) strategy for both Northumbrian and Essex & Suffolk Water, to ensure we achieve our ambition of being industry leading.  ...

  • Head Of Social Media

    2 weeks ago


    Durham, County Durham, United Kingdom Blair West Limited Full time

    Blair West supports Crafter's Companion, a creative and arts company, based in the North East. Founded by Sara Davies, Crafter's Companion designs, develops and manufactures innovative art and crafts. With in-house television production, a dominant position in the crafting industry, and a highly visible founder, Crafters Companion is a content...


  • Durham, United Kingdom North of England Commissioning Support Full time

    NECS Organisation Development and Continuous Improvement team are looking for an enthusiastic Administration Assistant to join the Organisational Development and Continuous Improvement team. The team continues to grow as part of the successful People and Organisation Development team, and is responsible for: Training and development. Appraisals. Talent...