HR and Payroll Administrator

1 month ago


London, United Kingdom DRS CARE HOMES LTD Full time

**HR and Payroll Administrator Job Description**

**About DRS Care**

DRS Care Holdings is a limited company employing more than 100 staff. DRS Care Holdings Ltd has three divisions. The Care homes division has 3 care homes with 26 beds and Housing services have 9 supported living sites and DRS properties. The majority of residents live with a mental health and/or learning disability, which is our specialism.

Our purpose is to help people make the most of their lives (both staff and Service users).

We have various sites across London Borough of Haringey.

Our fundamental purpose is “helping people to make the most of their lives” in line with our motto “a posse ad esse” which means “from possibility to actuality”. In order to achieve this, we have adopted the following principles:

- We are each responsible for delivering great service, to meet each customers unique needs
- We are one team working towards the same purpose
- Everyone is encouraged to challenge and make suggestions
- We will actively listen to and go and experience issues raised, then problems are solved together
- We will ask “if it isn’t improving service to our customers, then why are we doing it?”
- Decision making is made as near to the customer as possible.

**Main Purpose**

As the HR and Payroll Administrator, you will coordinate the day-to-day HR and payroll administration and logistics that facilitate the smooth running of the HR function.

This role will act as the first point of contact for all HR and payroll queries providing quality advice on possible solutions. Providing timely and accurate maintenance of all systems, records and databases which enable effective management reporting of all HR activity for the organisation.

**Key Responsibilities**
- Functioning as Subject Matter Expert with regard to all aspects of the HR and payroll functionality, policies and procedures
- Compilation of contracts of employment, new starter information and associated on-boarding procedures and queries from new hires
- Carrying out HR inductions for all our new starters.
- Off boarding following the prescribed Leavers process
- Maintenance of administrative, human resource policies and objectives in accordance with company goals, including payroll processing, benefits and health and safety
- Collect and calculate time records of hourly employees
- Perform special payroll related functions such as time off accruals, retroactive payment calculations
- Proficiency with company benefit offerings in order to assist and guide associates with benefits-related issues, concerns and questions
- Reviewing company policies alongside Head of HR
- Recording sickness and annual leave
- Answering employee questions
- Arranging training
- Updating HR documents and employee records
- Overseeing employee relations issues supporting managers
- Answering HR-related queries/employee queries
- Monitoring HR metrics
- Inputting data into internal HR databases/data management
- Maintaining employment law and Human Resources knowledge
- Running HR projects
- Completing tasks delegated by Head of HR.
- Resolving HR-related issues
- Building relationships with external partners such as employment lawyers.
- Liaising with the payroll department and line managers
- Collecting relevant employee information
- Ensure employees training needs are met through development opportunities
- Recording sick days and maternity leave
- Creating regular reports
- The above list of key responsibilities is not exclusive and exhaustive, and the post-holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post._

**Person Specification**

**Essential**

**Qualification/Experience**
- Degree in Human Resources Management or Business Management
- Minimum Level 5 CIPD (Associate member)
- Three years of experience in a HR and payroll admin role
- Expert knowledge of labour law
- Computer literate
- Excellent organisational skills
- Experience of using IT systems
- Experience of producing accurate documentation/contracts and reports

**Skills & Capabilities**
- Excellent customer service skills - recognising the importance of achieving a positive customer experience
- Ability to prioritise changing work demands, work under pressure, identify risks and respond according to business/staff needs
- Recognise key stakeholders, providing timely communications to all relevant parties
- Effective and clear communications using a range of media
- Proficiency in the use of standard Microsoft IT packages

**Personal Attributes**
- Positive and flexible attitude
- The desire to make a difference
- Ability to plan and prioritise workload
- Understanding of and commitment to equality of opportunity

**Key Competencies**
- Think through the implications of own decisions before confirming how to approach a problem/issue
- Act in a fair and respectful way in dealing with others
- Proactively contribute to the work of the whole team
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