Office Administrator/order Processor
1 week ago
Due to continued growth, we have a vacancy for a office administrator based in our Birmingham branch.
The main duties of the role are to ensure the branch operates efficiently to the highest standards, supporting the office team delivering excellent service.
You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role.
- Pricing and processing of orders
- Dealing with internal and external enquiries
- Customer support
- Printing labels and scheduling deliveries
- Ability to use company and client systems to ensure live updates
- General office admin activities
- Invoicing
- Office 365 and SAP experience
- Preparation/calculations of estimates for supply only trade customers
- Production of sales invoices in line with client requirements
- Liaising with suppliers to reduce costs where necessary
- Liaising with customers to follow up on quotations and reporting feedback
- Good inwards for bought in materials and assigned delivery notes
- Purchase orders / raising and following through to delivery
- Liaising with operatives in factory for cut sized glass
- Liaising with glazing operatives with paperwork
- Assisting Branch Manager with month end reports
- Dealing with cash sales customers / handling cash and card payments and raising invoices
- Answering incoming telephone call
**Skills and qualifications**:
- Industry knowledge advantageous
- Knowledge of SAP (Sales and Service Management element)
- Data Entry Skills
- Organisation and time management
- Analyzing Information
- Verbal Communication
- Reporting Skills
- Managing Processes
- Customer Focus
- Number literate
Full time working hours are Monday to Friday, 8am to 5pm (excluding bank holidays) with 22 days holiday entitlement.
**Salary**: £20,000.00-£23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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