Outbound Telephone Collections Agent
1 week ago
Are you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role? Get in touch today
**Outbound Telephone Collections Agent**
**Redditch**
**Permanent**
**37.5 hours a week
**£20,000 - £20,500 salary, **_OTE of £6k+_**
Monday to Friday Fleixble hours: between 8am - 8pm
Weekend work available
**Duties**:
- Making inbound or outbound calls to customers that owe money, collecting payment ensuring a high standard of customer service and empathy.
- Outbound calls to customers who have failed to make payment or contact
- Obtaining questionnaire details from customers who may be in financial difficulties and making appropriate recovery decisions
- Negotiating payment arrangements in accordance with company guidelines should payment in full not be obtainable
- Refer cases to other departments where necessary to meet needs of vulnerable customers
- Review and update database with high levels of accuracy
**Requirements**:
- Confident telephone manner
- No experience is necessary
- Debt recovery, Collections, Customer Service / Call Centre would be very advantageous
- Excellent communication skills
- Computer literate - use of Microsoft Systems
- Able to work to own initative and work well under pressure
-
Telephone Collections Agent
2 months ago
Redditch, United Kingdom CV-Library Full timeCollections Agent Pay: £22,308 - £23,999 (depending on experience) + Commission. OTE £28-£32k Job Type: Full-time 37.5 hours, Permanent Location: Redditch Due to expansion, my client is looking to recruit Telephone Collection agents to join the contact centre team. If you are a strong communicator, self-driven and motivated,...
-
Telephone Collections Agent
3 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeAre you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role? Get in touch today! **Telephone Collections Agent** **Redditch** **Permanent** **37.5 hours a week Inbound Role **£20,500 salary, Monday to Friday between 8am - 8pm** Outbound...
-
Telephone Collections Agent
3 months ago
Redditch, United Kingdom CV-Library Full timeAre you looking for your first job within a growing company? Or do you already have prior Customer Service / Call Centre experience and looking to develop within a new role where you can earn up £6k bonus? Get in touch today! A fantastic opportunity has arisen for Telephone Collections Agents to join a long standing and successful...
-
Collections Agent
6 months ago
Redditch, United Kingdom Novax Recruitment Ltd Full time**Job Title: Collections Agent** **Location: Redditch** **Salary: OTE £30,000 - £50,000** **The Role** - Make outbound calls to customers that owe money to our local authority clients, or third parties acting on their behalf - Collecting payment in full & ensuring a high standard of customer service at all times - Remaining empathic, calm, and acting in...
-
Collections Agent
2 days ago
Redditch, United Kingdom Workforce Staffing Ltd Full timeJob Title: Collections Agent Location: Work from Home **Salary**: £20,211 rising to £20,670 after successful probation Hours: 9am-5.30pm Are you confident in delivering excellent customer service? Are you looking to join a vibrant and forward thinking business? Do you have fantastic communication skills and a curious mind? If the answer is YES, then...
-
Telephone Collections Officer
21 hours ago
Redditch, United Kingdom Redwood Search Full timeDue to expansion, our client is looking to recruit Telephone Collection Officers to join their team. If you are a strong communicator, self-driven and motivated, engaging, and influential; our client can offer you a unique career with unlimited earningpotential. Based at their modern and easily accessible offices or working from home, you’ll be joining a...
-
Telephone Collections Officer
7 days ago
Redditch, United Kingdom The Curve Group Full time**Telephone Collections Officer - (Home/Redditch Office Based)** **Basic Salary of £21,000**with**remote working** 37.5 hours a week on a rota between 8.30am and 7pm Full-Time permanent position **Who are we?** As a leader in the debt recovery enforcement sector, our customer has been operating for over 40 years' supporting hundreds of local authorities...
-
Collections Advisor
6 days ago
Redditch, United Kingdom The Recruitment Co Full timeCollections Advisor Full Time - Permanent Role Redditch based office - Hybrid working pattern (Split time between home & office once training and required learning is completed) **Salary**: £21,000 We are recruiting for collections advisors for one of our key clients - at their Redditch site. This is a hybrid role (time split between home and office) and...
-
Telephone Collections Officer
3 weeks ago
Redditch, Worcestershire, United Kingdom Bristow & Sutor Group Full timeAre you a motivated and results-driven individual with a passion for delivering excellent customer service? Do you have a background in debt recovery or collections?We are seeking a skilled Telephone Collection Officer to join our dynamic team in Redditch. As a key member of our contact centre, you will be responsible for communicating with customers who owe...
-
Telephone Collection Specialist
1 week ago
Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full timeJob Title: Telephone Collection OfficerLocation: RedditchJob Type: Full-time, permanentSalary: £22,308 - £23,999 per annum (depending on experience) + commission, OTE £28-£32k per annumAbout Us:Bristow and Sutor Group is a leading provider of debt recovery services, with over 40 years of experience supporting local authorities, Transport for London, and...
-
Telephones Collector
7 months ago
Redditch, United Kingdom CRA Consulting Full time**Telephones Collector / Call Centre Agent** **£22,000-£25,000 DOE + Bonus** **Sheffield** **Full Time, 37.5 hours** **Who we are**: CRA Consulting are a specialist legal recruiter, operating across the UK. CRA works in partnership with reputable law firms with either local, regional, national or international presence. We recruit at all levels from...
-
Debt Recovery Agent
1 week ago
Redditch, United Kingdom The Recruitment Co Full timeCollections Advisor Full Time - Permanent Role Sheffield based office - Hybrid working pattern (Split time between home & office once training and required learning is completed) **Salary**: Up to £24,000 (Dependent on experience) We are recruiting for collections advisors for one of our key clients - at their Sheffield site. This is a hybrid role (time...
-
Digital Collections Officer
7 days ago
Redditch, United Kingdom The Curve Group Full time**Digital Collections Advisor - Redditch/Home Based** **Basic Salary of £21,000**with**remote working** 37.5 hours a week on a rota between 8.30am and 7pm Full-Time permanent position **Who are we?** As a leader in the debt recovery enforcement sector, our customer has been operating for over 40 years' supporting hundreds of local authorities and...
-
Debt Recovery Specialist
7 days ago
Redditch, Worcestershire, United Kingdom Pertemps Redditch Commercial Full timePertemps Redditch Commercial is seeking a highly motivated and ambitious individual to fill the role of Outbound Telephone Collections Agent. This exciting opportunity has arisen for someone looking to develop their career in a long-term position with a growing company based in Redditch.The ideal candidate will possess excellent communication skills, both...
-
Collections Advisor
6 days ago
Redditch, United Kingdom Pertemps Redditch Commercial Full timeAre you looking for a new and exciting career opportunity in Collections? Are you looking for work to start immediately? We may have the perfect job for you! I am looking for Collections Agents to join an exciting business in the Redditch area. There isan excellent starting salary of £20-£23,000 on offer depending on your experience. Collections Advisor...
-
Call Centre Agent
2 months ago
Redditch, United Kingdom CV-Library Full timeCall Centre Agent Redditch (office based) £22,308 p/a + potential bonuses (37.5 hours) Bell Cornwall Recruitment are delighted to be working with a leader in the debt recovery sector. Due to expansion, they are looking for a Call Centre Agent to join their contact centre team in their Redditch office. The Role of a Call Centre Agent: Reviewing and...
-
Customer Service Agent
5 days ago
Redditch, United Kingdom Workstreet Full timeCustomer Service Agent Redditch Monday to Friday 9.00- 5.00pm £22,000 to £25,000 Basic Salary Our client an established leader is experiencing exceptional growth, they are now looking to recruit an experienced Customer Service Agent to join their team. **Requirements**: - Successful previous experience as a Customer Service Agent or sales account...
-
Inbound Collections Advisor
3 weeks ago
Redditch, United Kingdom MPJ Recruitment Ltd Full timeInbound Collections Advisor - £35k OTEMonday-Friday (hybrid after training)Up to £26,000 + monthly bonus (up to £800 p/m)RedditchDo you have experience working in a collections, credit control or debt recovery role?If you do, please read on as we are proud to be representing a leading financial services business based in the Sheffield area that is looking...
-
Call Centre Advisor
7 months ago
Redditch, United Kingdom MPJ Recruitment Ltd Full time**Call Centre Advisor - Collections** **Monday-Friday 9am-5pm** **£23,200, hybrid working available** **Permanent, full time.** MPJ Recruitment are currently working with a brilliant client based in Redditch. You’ll be joining a company with ambitious growth plans who employ over 450 people across the UK and are committed to building a culture where...
-
Inbound Collections Advisor
1 month ago
Redditch, United Kingdom CV-Library Full timeInbound Collections Advisor - £35k OTE Monday-Friday (hybrid after training) Up to £26,000 + monthly bonus (up to £800 p/m) Redditch Do you have experience working in a collections, credit control or debt recovery role? If you do, please read on as we are proud to be representing a leading financial services business based in the...