Saturday Receptionist

7 months ago


Romford, United Kingdom Moon Aesthetics Full time

**Responsibilities**:

- To handle an extremely busy reception.
- To be extremely prompt at replying to messages via instagram/social media
- The need to get on with tasks that needs to be done without the owner having to tell you and using your own initiative.
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Making sure clinic is clean and tidy at all times
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages to clients and ensure they are made to feel welcome and comfortable look whilst they are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area
- Ensure follow up phone calls are made to ensure clients are happy
- Maintain and update internal system as appropriate

**Job Type**: Part-time

**Salary**: From £10.00 per hour

Expected hours: No more than 8 per week

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Every weekend

**Experience**:

- Customer service: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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