Youth Escort Custody Officer

**Base Location**: Eastleigh Vehicle Base, SO53 4HZ

Permanent roles offering job stability & security

Working as a Youth Escort Custody Officer (ECO) in Prisoner Escort Custody Services (PECS) is more than just a job, it’s the chance to be a part of something great, to join a work family where you are valued, and you can make a difference every day. In addition to a rewarding career, we also offer:
Salary of £25,716, (40hrs pw). Salary during training 5 ½ weeks is £22,502. Unlike traditional compensation structures, we believe in recognising your contributions and growth, so as well as continuous training & development opportunities, every year, you will be eligible for a base salary increment, allowing you to see tangible progress in your earnings (year 2 - £26,357 / year 3 - £26,853 / year 4 - £27,352) In addition to above you’ll be entitled to a generous driving allowance, further enhancing the attractiveness of this role; B1 License Holders = £600 / C1 License Holders = £2400 / D1 License Holders = £2700 We want to be transparent about how your earnings can increase. By factoring in the base salary, driving allowance type, as well as a weekly minimum of 5 hours overtime, you can confidently anticipate growing your first-year income from £26,316 to £31,416 Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays and access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more Continuous training & development opportunities A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Thrive App, MIND, Simply Health Care and Dental Plans and more A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion

We are operational 24/6 and you’ll cover various early and late shifts (minimum of 40hrs pw). Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours. There will be days when your finishing time is unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.

**About the Role**:
As an ECO at our base, you’ll work as part of crew to provide safe and secure court transportation & custody services of Children & Young People. You’ll collect Children and Young People from Youth Offender Institutions or police stations and transport them safely and securely to courts whilst ensuring the care of their physical and mental wellbeing.

Once in Court you’ll be responsible for every aspect of their care throughout the day until it is time for return to custody or release. Duties include searching property & people; ensuring a high regard is paid to emotional and physical well-being of the young person and that any anxieties are recognised and managed; prevention of escape, self-harm, harm to others and damage to property; ensuring food and drink is available throughout the day and completing paperwork and data entry for the day.

What you need to do the job
Our current ECO’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.

You’ll need to hold a current driver's license, be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations. Our roles would suit those who have a particular interest in working with Children & Young People.

**Try our careers assistant tool to find out more**: Careers Assistant

**Our Assessment Process**:
Briefing call to assess eligibility
- Competency based Virtual Interview
- short role-play and written exercise.

**Additional Information**:
PECS

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Apply

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.