Property Maintenance Assistant

3 weeks ago


West Bromwich, United Kingdom Connells Full time

We’re looking for a highly motivated **Property Maintenance Assistant** to complement our Property Management Team within our Lettings Department in **West Bronwich**.As a Property Maintenance Assistant you will provide property management and tenancy support services to branches, landlords and tenants.
**What's in it for you as a Property Maintenance Assistant?**:

- Get full training and development
- A good understanding of estate agency business
- Fast paced, fun environment
- Regular team meetings
- Full company briefings
- A career pathway
- Company car allowance

**Key responsibilities of a Property **Maintenance Assistant**:

- Act as a central point of contact managing the effective resolution of queries from clients and staff
- Provide expert advice to branch and customers particularly in relation to the implications of relevant legislation.
- Maintain central register of contractors and ensure that they have the correct qualifications
- Oversee customer service ensuring works and renewals are carried out in a timely manner and monitor chasing up invoices and inspection of works and Tenancy Agreements
- Monitor workloads in order that deadlines are met and service levels are adhered to.
- Assist with complicated cases and tenancies advising PC, Landlord and Tenant of options along with liaising with LSC and branch

**Skills and Experience required to be successful as a Property Maintenance Assistant**:

- Full UK Driving License and access to own vehicle
- Strong customer service skills and confident communicator
- Good team player
- Ability to stay calm under pressure
- Excellent negotiation and influencing skills
- Excellent planning and organisational skills
- Good analytical ability

**Connells Group**, one of the largest and most successful **estate agency** and **property services** providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines **residentialsales** and **lettings** expertise with a range of services including **new homes**, **mortgage services**, **surveying**, **conveyancing** and more



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