HR Administrator

4 months ago

Cardiff, United Kingdom Cardiff University Full time

Main Job Purpose to provide a comprehensive professional administrative support and guidance on university benefits and reward policies.
- **Key Duties**
- Provide detailed advice and guidance on staff benefit processes and procedures in a professional way to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, contributing to the resolution of more complex issues
- To manage the administration of the staff benefits schemes such as staff annual travel loan scheme, cycle to work scheme and others
- Reconciling benefit provisions for payroll and finance. Ensure timely and accurate delivery of information to payroll and external providers
- Establish working relationships with key contacts to help improve service levels, developing appropriate communication links with the University’s Schools/Directorates and external providers
- Gather, research and analyse data to inform decisions, establishing basic trends and patterns in data and create reports
- Manage the communications and promotions of the benefit schemes, including present and attend University events to promote staff benefits and update intranet pages and other communication channels to promote staff benefits
- Managing new benefit schemes, setting up processes and procedures
- Support the HR Reward Manager on other University reward and pay policies
- Undertake a variety of administrative duties to support the HR Policy and Projects team

**General Duties**
- Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties
- Abide by University policies on Health and Safety and Equality and Diversity
- Perform other duties occasionally which are not included above, but which will be consistent with the role

**Person Specification**

**Essential Criteria**

**Qualifications and Education**
- NVQ 3/A-Levels or equivalent or equivalent work-related experience

**Knowledge, Skills and Experience**
- Substantial experience of working in an administrative role
- Specialist knowledge of setting up and promoting processes and procedures which support policies
- Ability to demonstrate knowledge of data query and reporting tools (e.g MS Excel)

**Customer Service, Communication and Team Working**
- Ability to communicate specialist and complex information effectively and professionally to a range of customers with varying levels of understanding; and adapt the service accordingly to ensure a quality service is delivered.
- Ability to work as an effective team member, providing advice and guidance to other team members where necessary

**Planning, Analysis and Problem solving**
- Evidence of ability to solve problems using initiative and creativity; identify, propose and resolve practical solutions with a range of potential options
- Ability to analyse multiple large data sets and present findings
- Evidence of ability to set up processes and procedures, and advise on improvements
- Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work

**Desirable Criteria**
- Fluency in Welsh, written and oral
- Experience with HR Benefit and Rewards

**Additional Information**

**Salary Range Min.**
- 26,444

**Salary Range Max.**
- 29,605

**Job Category**
- Admin / Clerical, Human Resources

**Grade**
- Grade 4

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