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Receptionist - Part-time
2 months ago
**About the Role**:
Colne Medical Centre has an exciting opportunity for an enthusiastic and pro-active receptionist to join our team. The role is offered on a part-time basis, to cover 16-30 hours a week.
Responsibilities will include:
- booking appointments,
- greeting patients,
- answering queries from patients and outside agencies, signposting to appropriate members of staff, as necessary,
- updating patient records,
- processing correspondence,
- liaising with patients using various different types of communication methods.
All applicants should:
- have a good standard of education, including maths and English;
- have experience of working in and providing customer service, ideally a receptionist role within primary care, but this is not essential, as training will be provided;
- have strong IT skills and be able to use computer based systems. Experience of EMIS would be advantageous but not essential, as training will be provided;
- have excellent communication skills, both verbal and in writing, and have good social skills;
- have a friendly and positive approach towards patients, and other visitors, either in person or over the telephone;
- have flexibility to cover other shifts.
***
**About Us**:
As well as general practice, we offer extended access appointments to enable all of our patients to access medical care at evening and weekends; we work collaboratively with external agencies to provide in home services and social prescribing; we are working to be at the forefront of clinical research and have many more exciting ventures on the horizon.
We work as three collaborative primary care networks (PCNs) which span across Colchester and Tendring:
- Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery
- Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre
- Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre
There is a wide socio-economic demographic served within this area, which provides an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.
**Disclosure and Barring Service Check
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