Housekeeping Supervisor

**Housekeeping Supervisor**

It’s an exciting time to join our TEAM at TLH Leisure Resort, which includes the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels. We’re on a mission to be the Number One choice for all Hotel Based Leisure in Torquay with an ambition to be busy 365 days a year Our Star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it. As a Housekeeping Supervisor you will be responsible for checking and ensuring our rooms are cleaned to the highest standards and are beautifully presented.

**Your responsibilities will include**:

- Supervising and assisting all activities of the room attendants
- Inspecting rooms and ensuring the highest level of service standards are maintained
- To provide a high level of cleaning and standards of bedrooms, bathrooms and public areas as required
- Preparing and allocating Room Attendant’s sections
- To follow a list of tasks for the cleaning of rooms
- Be prepared to work in a busy department and use your initiative
- Have a good understanding of Health and Safety and infection control cleaning practice, however, full training will be given
- Covering the distribution of work to support the Head Housekeeper during days off and holidays
- Service - Ensuring all rooms are exceptionally clean and tidy for all guests. Make sure that the rooms smell and look beautiful as soon as your guests walk in.
- Teamwork - Working closely with other members of your team supervising and supporting ensure that all rooms are done on time and to a high standard.
- Attitude - Maintaining a positive and happy attitude when you are in customer-facing areas and understanding that you play a key role within the TLH TEAM.
- Respect - Being respectful to guests when you are entering and leaving their rooms as well as when you are working in the public areas.
- Safe and Sustainable - Where possible reducing waste and making the most of efficacies where it is safe to do so.

**What we have to offer**:
As part of the TLH Housekeeping team, you will be mainly working in the morning giving you more time to enjoy our team discounts including:

- Free use of the leisure facilities (during selected times)
- Discounted use of Aztec Spa facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and families
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty

**Hours and Rate of pay**:
£9.72p/h hours of work 9am - 2:30pm 5 days per week (must be available to work Monday, Fridays and Sundays)

This role is Maternity cover for 9 months however casual hours could be offered after this period.

**About TLH Leisure Resort**

TLH Leisure Resort, based in the heart of Torquay, comprises 4 inter-linked hotels on a single site offering a range of accommodation, with shared entertainment. The well-renowned Aztec Leisure brand is the jewel in the crown, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Type**: Part-time

**Salary**: £9.72 per hour