Housekeeping Supervisor

7 months ago


Torquay, United Kingdom TLH Leisure Resort Full time

It’s an exciting time to join Team TLH. We’re on a mission to be the 'Number One choice for all Hotel Based Leisure in Torquay' with an ambition to be busy 365 days a year Our star-studded team is the key to delivering our mission and we want the best people in the Bay to be part of it.

As a Housekeeping Supervisor you will be responsible for checking and ensuring our rooms are cleaned to the highest standards & are beautifully presented, and supporting the team when the rooms require improvement.

**Your responsibilities will include**:

- Supervising and assisting all activities of the room attendants
- Inspecting rooms and ensuring the highest level of service standards are maintained
- To provide a high level of cleaning and standards of bedrooms, bathrooms and public areas as required
- Preparing and allocating Room Attendant’s sections
- To follow a list of tasks for the cleaning of rooms
- Be prepared to work in a busy department and use your initiative
- Have a good understanding of Health and Safety and infection control cleaning practice, however, full training will be given
- Covering the distribution of work to support the Head Housekeeper during days off and holidays

**Our values - STARS**
- **Service** - Ensuring all areas of the Club & Spa are exceptionally clean and tidy for all guests
- **Teamwork** - Working closely with other members of the team and supporting each other to make sure all cleaning is carried out to a high standard
- **Attitude** - Maintaining a positive and happy attitude when you are in customer-facing areas and understanding that you play a key role within the TLH team
- **Respect** - Being kind and considerate to all guests and other members of the TLH team
- **Safe and Sustainable** - Reduce waste where possible and use the most efficient methods where it is safe to do so

**What we have to offer**:
As part of the TLH Team, you will be available to take advantage of exceptional company benefits including:

- Free use of the leisure facilities (during selected times)
- Discounts on Aztec Spa treatments and facilities
- Discounts on accommodation and Aztec Leisure memberships for friends and family
- Full induction to ensure you hit the ground running
- Free staff meals whilst on duty
- Up to 28 days annual leave

**Hours and rate of pay**

This is a casual part-time role of 25 hours split over 5 days to cover a long-term absence, requiring daytime availability and inclusive of shifts during school holidays & weekends.

Hourly Rate: £10.69 per hour

**About TLH Leisure Resort**

Open 365 days of the year, TLH Leisure Resort is based in the heart of Torquay. Comprising four inter-linked hotels which include the TLH Derwent, TLH Victoria, TLH Toorak, and TLH Carlton Hotels on a single site. We offer a range of accommodation and shared entertainment plus the well-renowned Aztec Leisure brand, offering unique leisure and spa facilities to guests and locals.

**Ready to apply?**

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: £10.69 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Gym membership
- On-site gym
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person



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