Bookings Administrator
7 months ago
HEAD OFFICE
Bookings Administrator
Bookings Administrator
Nuffield Health Manchester | Radiology | Permanent | Full Time |
Salary up to £23,000 per annum depending on experience
37.5hours per week
As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease and find their way to where they’re meant to be. If you’re sensitive to people’s needs and passionate about exceptional service, it starts with you.
As a bookings administrator across our Manchester sites, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.
The role is based at Manchester Diagnostic Suite but there maybe a requirement to also attend our sister site called Manchester Institute of Health & Performance, approximately 3 miles away.
**As a Bookings Administrator, you will**:
Use your empathy and customer service skills to build positive relationships with our beneficiaries.
Answer the phone, deal with enquiries and booked appointments
Work closely with colleagues to ensure the department runs smoothly.
Book patients using the Trust HIVE system and replicate this process into the Nuffield Health system (full training will be provided)
Support with new enquiries and convert using Sales Force system (experience using this system would be advantageous).
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. With financial wellbeing support, a cycle to work scheme, gym membership, private healthcare and more - at Nuffield Health, we’ll take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
It starts with you.
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