Weekend Customer Service Operator

1 month ago


Bracknell, United Kingdom HealthHero Full time

£14.00 per hour

Office-based, Bracknell, Berkshire.

Do you have experience in administration and customer focused roles? Are you passionate about helping others?

HealthHero is Europe's largest online provider of GP and counselling services. (To learn more about us, check out our company website here)

We are recruiting for an Overnight Customer Service Operator for our growing 24/7 GP service working 11pm till 7am Saturday and Sunday.

About the Role
- You will be the first point of contact for incoming calls, booking appointments, communicating with GP's and other healthcare professionals, and dealing with calls from clients and patients.
- You will also be involved in administrative tasks, such as processing prescriptions, specialist referral letters and other health documentation.

About YOU
- This position is dependent on a clear basic DBS check and two satisfactory references.
- Excellent customer service skills and attention to detail
- Good levels of emotional intelligence
- Ability to show sensitivity and understanding over the telephone
- Experience using computers and Microsoft packages
- Eager to work as part of a high performing, dynamic team
- Desirable
- Experience with call handling/contact centre work.

**Benefits**:

- You will receive ongoing training and support ‍
- ️‍ ️Opportunity for career progression, from operator into operations management, HR and IT/ Tech Tribes
- Company Pension scheme
- Access to HealthHero healthcare services, including Private 24/7 GP service and Employee Assistance Programme
- 20 days holiday +8 days bank holiday

Diversity and inclusion

Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.



  • Bracknell, Bracknell Forest, United Kingdom HealthHero Full time

    #IND1Make sure to apply with all the requested information, as laid out in the job overview below. Customer Service Operator £ £13.00 per hourOffice-based, Bracknell, Berkshire. 2pm-10pm HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite...


  • Bracknell, United Kingdom HealthHero Full time

    Customer Service Operator Office-based, Bracknell, Berkshire £11.00 - £12.00 per hour Full-time and Part-time positions available HealthHero is a leading digital healthcare provider, revolutionising the way people access and receive healthcare services. As a Customer Service Operator, you will play a vital role in providing exceptional customer service...


  • Bracknell, United Kingdom HealthHero Full time

    #IND1Customer Service Operator£12.00 - £13.00 per hourOffice-based, Bracknell, Berkshire.2pm-10pmHealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats, and over the phone. Our Call Centre is...


  • Bracknell, United Kingdom HealthHero Full time

    #IND1Make sure to apply with all the requested information, as laid out in the job overview below.Customer Service Operator£12.00 - £13.00 per hourOffice-based, Bracknell, Berkshire.2pm-10pmHealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a...


  • Bracknell, United Kingdom HealthHero Full time

    #IND1 Make sure to apply with all the requested information, as laid out in the job overview below. Customer Service Operator £12.00 - £13.00 per hour Office-based, Bracknell, Berkshire. 2pm-10pm HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed...


  • Bracknell, United Kingdom HealthHero Full time

    #IND1 £11.00 - £12.00 per hour Office-based, Bracknell, Berkshire. 12pm-8pm We are currently recruiting for Customer Support Operators to join our existing team to help deliver support to patients, GPs and other Healthcare professionals across UK & Ireland. This is a full time position working 5 days a week 2pm-10pm. 4 of these days will be between...


  • Bracknell, United Kingdom HealthHero Full time

    #IND1Customer Service Operator£12.00 - £13.00 per hourOffice-based, Bracknell, Berkshire.2pm-10pmHealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed via a suite of tools including video calls, online chats, and over the phone. Our Call Centre is...


  • Bracknell, Berkshire, United Kingdom HealthHero Full time €12 - €13

    #IND1 Make sure to apply with all the requested information, as laid out in the job overview below. Customer Service Operator £12.00 - £13.00 per hour Office-based, Bracknell, Berkshire. 2pm-10pm HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is...


  • Bracknell, Berkshire, United Kingdom HealthHero Full time €12 - €13

    #IND1 Make sure to apply with all the requested information, as laid out in the job overview below. Customer Service Operator £12.00 - £13.00 per hour Office-based, Bracknell, Berkshire. 2pm-10pm HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed...


  • Bracknell South, United Kingdom HealthHero Full time

    #IND1 Make sure to apply with all the requested information, as laid out in the job overview below. Customer Service Operator £12.00 - £13.00 per hour Office-based, Bracknell, Berkshire. 2pm-10pm HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert clinicians wherever and whenever it is needed...


  • Bracknell, United Kingdom Source4 Personnel Solutions Full time

    Our Client a Specialist Support Service working on behalf of Medical professionals and offer an out of hours telephone contact support Service. This role is based in a Contact Centre You will be working on an automated telephone dialler servicing incoming Client calls therefore a professional Customer Centric telephone manner is essential. Duties will...


  • Bracknell, United Kingdom HealthHero Full time

    £11.00 - £12.75 per hour Office-based, Bracknell, Berkshire. Full-time between 2pm and 10pm, Monday-Sunday. Do you have experience in administration and customer focused roles? Are you passionate about helping others? HealthHero is Europe's largest online provider of GP and counselling services. (To learn more about us, check out our company website...


  • Bracknell, United Kingdom Global Technology Solutions Ltd Full time

    We have an exciting opportunity for a Service Desk Analyst to join a blue chip organisation in Bracknell on a permanent basis. Hours: This role is based on a rotational shift pattern, working between the hours of 06:00-22:00, including some weekends. **After initial office based training period - Role will be 50% remote** **Salary £24-26,000 p/a with...

  • Part Time

    3 days ago


    Bracknell, United Kingdom Everyone Active Full time

    **Coral Reef Everyone Active is currently seeking an ambitious and self-motivated Individual to take on this role who is ready to embrace our brand mission of 30 minutes of activity 5 times a week** **We need a Customer Service Advisor who will** - **Be passionate about promoting our products** - **Be able to work under your own initiative and work as part...


  • Bracknell, United Kingdom Huntress Full time

    Title: Customer Service Administrator **Salary**: £22,000 - £24,000 (£1,000 bonus paid quarterly) Contract: 12m FTC (Maternity cover) Location: Bracknell We are looking for confident Customer Service Administrator to support our client's small, established team. **Responsibilities**: - Processing of all orders in a timely and professional manner...


  • Bracknell, United Kingdom Source4 Personnel Solutions Full time

    Our client in Bracknell is looking for a Customer Service Team Leader to join their exciting team. Reporting into the Customer Services Manager, you will ensure your reports in the Customer Service Team adhere to protocol in all areas of our responsibility,you will lead by example since you will have your own portfolio of accounts to manage. This role allows...


  • Bracknell, United Kingdom Source4 Personnel Solutions Full time

    Our well-established client based in Bracknell is looking for a Customer Service Manager to join a fast-pace team. You will be managing a mid-sized Customer Services team, whose primary responsibility is to provide excellent customer service, build relationships,process customer orders. This role allows hybrid working. **Responsibilities**: - Responsible...


  • Bracknell, Berkshire, United Kingdom Coca-Cola Europacific Partners Full time

    Coca-Cola Europacific Partners (CCEP) is looking for a Field Service Technician to join our inclusive and collaborative team in South Birmingham. The Field Service Technician role comes with a generous salary. As a As a Field Technical Representative, you will join one of our teams of 10-12 other Technicians in repairing breakdowns, installing equipment in...


  • Bracknell, United Kingdom The Best Connection Employment Group Full time

    **Title: Weekend Order Pickers / Part Time Warehouse Operative** **Join Our Team at the Waitrose Warehouse in Bracknell!** Are you ready for an exciting career as a** part time weekend **Warehouse Operative? Immediate openings available! **Why Choose Us**: Competitive Pay: £14.54 per hour (22:00 - 06:00 shift) Overtime rates available based on...


  • Bracknell, United Kingdom Source4 Personnel Solutions Full time

    **Responsibility** Our well-established client based in Bracknell is looking for a Customer Service Representative to join fast-paced team. You will be looking after a portfolio of accounts across the EU & UK customer base. This role allows hybrid working. **Duties** - Provide excellent customer services, written, verbally and face to face (when...