Senior Medical Receptionist

**Full Time Senior Medical Administrator required (37 Hours per week)**

Blackburn Road Medical Centre has an exciting opportunity for the right person to join our team, working at Blackburn Road medical Centre on Blackburn Road, Birstall, Birkenshaw Health Centre, Town Street, Birkensahw and Broughton House GP Surgery.

**Job Summary**

Providing the Reception Team with a single point of contact to provide patients with a friendly and confidential service for the booking of their appointments and handling of their general queries. Working as part of the practice team you will be responsible for supporting Doctors, Nurses and other clinicians to ensure the smooth running of their clinics.

**If this sounds like you and you are interested and available please apply.**

**Example Duties include**

Ensure that all patients and all visitors at reception and telephone callers to the practice are greeted professionally and politely

Oversee all incoming calls from patients and other healthcare professionals. Advising the Reception Team of the correct outcome, diverting as appropriate or take messages
- Providing direction to the Reception team on the Call Navigation process to ensure patients receive the most appropriate appointment.
- Deal with complex administrative queries to support the reception team
- Oversee the making\arranging\canceling appointments via the clinical system (SYSTMONE)
- Provide support to and act as directed by the Administration Manager in the timely actioning of delegated tasks
- Organise the reception rota to ensure comprehensive cover at all times
- Assist in Medical clerical and administrative duties as required

**Essential requirements**
- Considerable experience in an Medical administration position
- Must be eager to learn and grow with the organisation
- Good attention to detail and ability to adapt to all situations at ease
- Computer literate
- Great team player
- Work independently and ability use own initiative
- Excellent customer service and patient focused
- Happy to undergo a CRB/DBS Check

**The hours of work are 07.30 - 18:00.**

**Job Types**: Full-time

**Salary**: From £21,164.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Batley: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Medical Receptionist: 2 years (required)

Work Location: One location