Medical Receptionist

8 months ago

Batley, United Kingdom Blackburn Road Medical Centre Full time

Deal with patient enquiries efficiently and courteously whether face to face of by telephone. Answering phones in a timely manner. Processing request for appointments, visits and telephone consultations and ensuring that patients are directed to the appropriate healthcare professional or signposted to the relevant service. Liaising with local hospitals, pharmacies and other healthcare professionals as required.

Daily management of tasks and patient notes. Maintaining patient records and updating contact numbers and addresses as required. Registering new patients. Attend mandatory training sessions.

Dealing with any queries from clinicians in a timely manner. Ensure opening and closing procedures are followed as appropriate. Any other duties considered appropriate to the post.

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