Care Coordinator

4 days ago


Worcestershire, United Kingdom Shaw Healthcare Full time

Shaw healthcare is looking for a Care Co-ordinator to join the team at **Stuart House** You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. **Stuart House **has an excellent reputation as highly valued provider of care. The needs of our service users are at the centre of all we do every single day.

The Care Co-ordinator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.

**OBJECTIVES**:
To assist the branch manager in being responsible for and managing the day-to-day running of part/all of the services provided by the branch.

To facilitate and lead the provision of tailor-made packages of support to a wide range of service users in their own homes, making effective use of resources and promoting high levels of service user involvement.

To promote service user independence and personal development, and provide choice.

To comply with all regulatory and legislative requirements at all times and in particular the CQC/CSSIW standards for the registration and inspection of Domiciliary Care.

**PRINCIPAL DUTIES**:
To be a good role model for all employees, being approachable and available as well as being consistent in all actions and decisions.

To assist the branch manager to set and maintain clear standards of service user support in line with Shaw healthcare’s quality assessment tool.

To assist the branch manager to develop a culture of continuous quality improvement, based on Shaw healthcare’s Organisational Philosophy.

To arrange a comprehensive induction process for all new employees and to assist the branch manager to ensure they are effectively introduced to the service, its values and aims, the service users and good care practices within their first week.

To assist the branch manager to conduct regular reviews with new employees during their probationary period and conduct a three monthly appraisal followed by a six month review to confirm the appointment or extend the probation.

To assist the branch manager to ensure all staff are annually appraised and that required standards of performance are being achieved; to manage under-performance through objective setting and regular reviews.

To identify individual or service led training needs in line with the branch’s objectives, service user requirements and employee’s performance.

Arrange statutory and non statutory training within budget and assist the branch manager to evaluate its effectiveness and value.

To hold regular staff and service user meetings to provide and receive feedback.

To ensure complaints and suggestions are positively actioned and dealt with correctly.

To maintain own professional competence and ensure that other staff do so.

**Benefits**

Excellent Career Opportunities

Care Qualifications

Over the last 12 months our employees have received over £1000 each in tax free bonuses

Refer a Friend bonus scheme (earn up to £1000 for each referral by you)

Paid annual leave 28 days per year (based on hours) inclusive of bank holidays

Company Sick Pay

Enhanced payrates for bank holidays

Free Uniform

Discounted Homemade Meals while on Shift

Pension scheme

Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.

Holiday discounts

Outstanding recognition schemes such as Shaw Star Awards and Long Service Awards

**Hours: 37.5hrs a week**

**Pay Rate: 13.86



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