Deli Counter Supervisor

2 weeks ago


Henley on Thames, United Kingdom Pavilion Foods LTD Full time

**Company description**

Pavilion Foods offers a shopping experience of the highest quality produce and grocery items as well as a Deli Counter bursting with eat now or later products freshly prepared on site by our expert Chefs.

**Job description**

We would love you to join a unique and exciting business in the heart of Henley-on-Thames. We are looking for confident and enthusiastic individuals to be the driving force for providing best in class customer service.

We are passionate about supporting the personal and professional development of every colleague whilst providing career progression opportunities within an ambitious company.

As a supervisor, you will be leading a team ensuring the efficient running of the front of house operation responsible for serving and selling with confidence and pride, maintaining shop floor presentation standards, whilst working closely with the back of house and management team.

We are looking for colleagues who are highly motivated with a passion for great food and excellent presentation with positive communication skills.

Applicants must be seeking a full time position and must be able to work on weekends.

**Roles and Responsibilities**
- Oversee the efficient running of the Deli Counter and Retail store
- Deliver excellent customer service leading the front of house service strategy providing guidance, training, and feedback to Deli Counter Assistants
- Complete front of house staffing rota ensuring the appropriate level of staffing cover to meet customer demand
- Ensure the accurate completion and recording of all relevant due diligence
- Regularly liaise with management on service style, customer feedback and identify trends relating to product, range, and shopping habits
- Lead the delivery of key calendar events working with management such as Easter and Henley Regatta
- Lead the sales floor active selling strategy
- Support with the implementation of the ecommerce platform through the packing and distribution operation

**Job Types**: Full-time, Permanent

**Salary**: £11.00-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Henley-On-Thames: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Supervising: 1 year (preferred)
- customer Service: 2 years (preferred)

Work Location: In person

Reference ID: DELSUPER



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