Senior Audiology Assistant

7 months ago


Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

For an informal discussion, please contact Adam Beckman, Head of Audiology Services via:
**Tel**: 01752 438056

**or Rob Brunton, Acting Team Leader Adult Rehabilitation via**:
01752 431254

**Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.**

1. To carry out routine hearing aid repairs and aftercare with associated clinical tasks
2. To carry out clerical and administrative duties within the Audiology department

Management responsibilities

Assist in the smooth running of the hearing aid repair service and the support roles of ear mould management and stock organisation

Assist in the training of new audiology assistants

Involved in training of medical and audiology students, and hearing support volunteers.

Assist in stock check management

Clinical and Technical Responsibilities

Assess patients’ test results, history and presentation on the day to:
Modify existing ear moulds or venting; take aural impressions to make new ear moulds according to the assessment; instigate emergency referral if indicated

**Digital hearing aid maintenance and repair service**:
**Communication with patients**:
Adherence to protocols/guidelines

Clinical work to be carried out according to local or national protocols or guidelines; some scope for using clinical judgement according to changes in patients’ circumstances, with support of registered staff as required; recognition when tasks are beyond the individual’s scope of practice and onward referral to registered professional.

Research/Audit

Takes part in departmental research and audit as required.

Data collection

Records all clinical activity in the departmental clinical database. Ensure details of patients updated.

Ensure that clinical rooms are prepared, according to locally agreed practice.

Administrative Duties

Assisting in ensuring that incoming reports, such as those from the Hearing Support Volunteers, are logged on the Audiology Patient Management System, and appropriate action taken where necessary.

Assisting in ensuring GP requests for hearing aid repairs are met in a timely fashion.

Assisting in ensuring that digital hearing aid stock is logged on to the Audiology Patient Management System, and that repair stock is logged in and out.

Assisting in ensuring that individual patient ear moulds are ready for fitting appointments, or posted to individuals, as required.

Assisting in ensuring that regular battery stock is supplied to Health Centres and GP practices.

Assisting in ensuring that the stock is prepared for the monthly stock count.

Assisting in ensuring that patient information leaflets remain stocked throughout the department.



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