Business Support Officer

4 weeks ago

Darlington, United Kingdom Department of International Trade Full time

The Export Strategy highlighted an ambition to deliver a new end-to-end Export Support Service (ESS) for UK Exporters. This ambition is being delivered through the Export Support Service Programme (ESSP), which is bringing together DIT’s export services into a cohesive ecosystem in order to deliver a better service to customers and deliver efficiencies.

DIT currently delivers a number of services to support businesses to export, including the Export Support team for businesses exporting to Europe, the recently in-housed EITA service, the Export Academy and the recently launched ESS International Markets offer. Bringing together these services into a coherent ecosystem will improve the quality of support available to businesses, maximising the value for money achieved across all offers. The services will align around an agreed channel strategy, setting the direction for how the services target support at different businesses.

The vision for the programme includes delivering of a consolidated-access point for businesses looking to engage with DIT export support. This access point will build out from the current export support team, supporting UK exporters to Europe to support businesses exporting anywhere in the world, leveraging improved use of self-serve digital content and data.

**The Role**
- The role will work in the Exports Design Team who own the development of the design to achieve this vision. The role presents an exciting opportunity to blend both project and policy work to deliver the Target Operating Model for the ESSP.
- Working closely with the PMO, ensuring that the risks and issues that relate to design are accurately captured, while ongoing work is factored into the plan. The role will be responsible for running the Design Authority monthly meetings.
- Support the improvement of operational processes across the ecosystem, working closely with different service line teams to ensure that design embeds the operational expertise that sits across different teams.
- Support development of artefacts such as process maps, toolkits, workplans and playbooks

**Job description**

**The Role**

The postholder will be expected to:

- Run the regular Design Authority meetings, being responsible for agendas, actions and minutes.
- Represent the Exports Design team in monthly meetings with the ESS programme team to ensure that risks and issues that relate to the Design Authority are captured, updated and managed. Work wih the ESS Programme team to ensure the Design plan is appropriately factored into the Programme plan.
- Work closely with relevant teams to support the development of improved operational processes.
- Support, owning elements within them, the development of necessary artefacts such as process maps, playbook, toolkits and workplans for the ESSP.
- Work with the ESS change team to support communication of the Exports Design team’s activities.

**Hybrid working**

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average. If your office location is London, you will be eligible to receive London weighting.

**Person specification**

**Essential Criteria**
- Experience working on, and knowledge of, DIT’s Export Support Programmes.
- Experience of running meetings, including setting agendas and taking minutes.
- Experience of working closely with a Programme Management Office or a knowledge of risk and issue management/project planning

**Desirable Criteria**
- Experience of developing operational design artefacts (e.g. operational playbooks, process maps)

**Personal Attributes & Skills**
- An independent and analytical thinker, prepared to challenge the status-quo to deliver real impact and change.
- Able to quickly establish and deliver through strong relationships.
- A team player.

**Behaviours**

We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Working Together

**Benefits**
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pensionwith an average employer contribution of 27%

**Things you need to know**

**Selection process details**

This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.

**Further Information**

**Reasonable Adjustment**

**SC**

UK criminal records covering both spent and unspent criminal records
Your credit and financial history with a credit reference agency
Security Services records

**Security**

See our vetting charter.

People working with government assets must complete basic personnel security standardchecks.

**Nationality requirements**

Further information on nationa

  • Business Support Officer

    7 days ago

    Darlington, United Kingdom Service Care Solutions Full time

    Job Title - Business Support Officer Location - Darlington DL1 Contract - Temp - March '25 Hours - 25 Role summary - An exciting opportunity has arisen for a dedicated and skilled Business Support Officer to join a reputable organisation. This position offers the chance to make a significant impact within a supportive team, contributing to the...

  • Business Support Officer

    2 weeks ago

    Darlington, United Kingdom HAYS Full time

    Business support Officer, temporary, Darlington Your new company A public sector organisation based in Darlington is looking for a motivated and experienced Business Support Officer for an exciting opportunity working as part of a busy, friendly team on a full-time, temporary basis.Your new role The Business Support Officer spends their time working...

  • Business Support Officer

    6 days ago

    Darlington, United Kingdom Service Care Solutions Full time

    Job Title - Business Support Officer Location - Darlington DL1 Contract - Temp - March '25 Hours - 25 Role summary - An exciting opportunity has arisen for a dedicated and skilled Business Support Officer to join a reputable organisation. This position offers the chance to make a significant impact within a supportive team, contributing to the efficiency and...

  • Business Support Officer

    1 month ago

    Darlington, United Kingdom RCS RECRUITMENT LTD Full time

    Business Support Officer required to work in a busy First Point of Contact supporting Adult Social Care Team in Darlington Borough Council. **Position will be to work part from home and part from office.** **MAIN DUTIES/RESPONSIBILITIES** 2. To be responsible for inputting and updating records both manually and electronically on multiple systems,...

  • Business Support Officer/ Administrator

    2 weeks ago

    Darlington, United Kingdom Think Recruitment Full time

    Experienced and professional Administrators/Business Support Officers required to work with a Darlington based council on a long running temporary role in their child services team. My client requires a business support officer (Administrator) to work from their Darlington office to assist in their social housing contracts. Work will be carrying out the...

  • Business Support Officer

    1 month ago

    Darlington, United Kingdom All Temps Recruitment Ltd Full time

    We are currently recruiting for 2 x Business Support Officer's to work within and around Darlington. **THE ROLE** - First Point of Contact supporting Adult Social Care Team in Darlington Borough Council. - To be responsible for inputting and updating records both manually and electronically on multiple systems, including extracting basic information within...

  • Business Support Officer

    1 month ago

    Darlington, United Kingdom Seven Resourcing Full time

    Seven Resourcing are looking for a temporary Business Support Officer to work in Darlington. This position is initially for a period of 6 months and is paying £11.39 per hour. **Key Responsibilities**: - Copy typing from notes, including completing standardised templates. - Provide telephone cover and assistance for other teams as required. - To provide...

  • IT Systems Mis Support Officer

    7 days ago

    Darlington, United Kingdom IT Systems and Support Limited Full time

    **PLEASE APPLY FOR THIS POSITION AT **WWW.ITSYSTEMS.UK.COM/CAREERS** **TO GUARRANTEE AN INTERVIEW** **Main Duties / Responsibilities** - The IT Systems MIS Support Officer has a key role to play in allowing teachers to teach, therefore raising standards with the classroom. - The IT Systems MIS Support Officer will primarily be responsible for the smooth...

  • Business Support Officer – Darlington

    3 days ago

    Darlington, Darlington, United Kingdom Pertemps Social Care Full time

    Business Support Officer – Darlington Social Services (Childrens and Adults)Rate: up to £12.18 per hour We are recruiting for motivated worker to join our busy team. This role is with one of the UK's highest performing local authorities, serving as one of the best places to live and work in. MAIN DUTIES/RESPONSIBILITIES:To undertake a range of business...

  • Hgv 1 Driver

    4 days ago

    Darlington, United Kingdom Trinity Business Support Full time

    Trinity Business Support are currently looking for a HGV Tramper Driver for our Darlington based client. Due to increased growth along with no contract wins, our client is now looking to add to their team for some short term cover. **Duties Include**: - Delivering and collecting general haulage goods across the UK - Adhering to UK road legislation -...

  • Business Support Officer

    1 month ago

    Darlington, United Kingdom Darlington Borough Council Full time

    Business Support Officer (Level 2) (Ref: POS001022) Hours and Pay **Salary** £21968 **Salary Band** £20,001 to £30,000 **Post Type** Permanent **Hours Per Week** Full time Job and Application details **Categories** Admin / Secretarial / Customer Services **Directorate** N/A **Published Date** 06/01/2023 **Closing Date** 22/01/2023 Back...

  • Business Support Officer

    4 weeks ago

    Darlington, United Kingdom Darlington Borough Council Full time

    Business Support Officer (Level 2) (Ref: POS001022) Hours and Pay **Salary** £21,968 per annum **Salary Band** £20,001 to £30,000 **Post Type** Permanent **Hours Per Week** Full time Job and Application details **Categories** Admin / Secretarial / Customer Services **Directorate** N/A **Published Date** 13/01/2023 **Closing...

  • Audit and Accounts Senior

    1 month ago

    Darlington, United Kingdom Meridian Business Support Full time

    Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for an Audit and Accounts  Senior to join their team The Role-Senior Audit and Accounts Senior We are looking for a qualified audit and accounts senior to work as part of our audit and accounts team in Darlington.  You...

  • Audit and Accounts Senior

    4 weeks ago

    Darlington, United Kingdom Meridian Business Support Full time

    Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for an Audit and Accounts Senior to join their teamThe Role-Senior Audit and Accounts SeniorWe are looking for a qualified audit and accounts senior to work as part of our audit and accounts team in Darlington. You will be...

  • Audit and Accounts Senior

    2 weeks ago

    Darlington, United Kingdom Meridian Business Support Full time

    Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for an Audit and Accounts  Senior to join their teamThe Role-Senior Audit and Accounts SeniorWe are looking for a qualified audit and accounts senior to work as part of our audit and accounts team in Darlington.  You...

  • Business Support Apprentice

    1 month ago

    Darlington, United Kingdom PMA LTD Full time

    **PRIMARY HEALTHCARE DARLINGTON LTD** At Primary Healthcare the Business Support Apprentice will be responsible for providing support to the living well service within PHD and will provide support with: IT, Office duties and contributing to the effectiveness of the team. You will be enrolled on the Business Analyst apprenticeship, Level 4 (Higher National...

  • Senior Payroll Assistant

    1 month ago

    Darlington, United Kingdom Meridian Business Support Full time

    Our Client a very successfully and expanding accountancy practice with several offices throughout the region are currently on the lookout for a Senior Payroll Administrator to join their team The Role-Senior Payroll Administrator Process weekly, fortnightly and monthly payrolls in a timely and accurately manner Support other members of the team including...

  • Support Worker

    5 days ago

    Darlington, United Kingdom 247 Community Support Full time

    247 Community Support specialise in providing supported living for individuals who have learning disabilities/autism in Darlington. We are looking for full or part time experienced support workers who have a genuine passion for providing person centred support to the highest standard. Focus will be on promoting independence and enabling individuals to reach...

  • Support Worker

    7 days ago

    Darlington, United Kingdom 247 Community Support Full time

    247 Community Support specialise in providing supported living for individuals who have learning disabilities/autism in Darlington. We are looking for full or part time experienced support workers who have a genuine passion for providing person centred support to the highest standard. Focus will be on promoting independence and enabling individuals to reach...

  • Operations Support Officer

    1 month ago

    Darlington, United Kingdom Teesside International Airport Full time

    Teesside International Airport is seeking an efficient and professional Operations Support Manager. The role will provide effective administration support to the operations department and the wider business & to ensure an efficient and effective support to the business **Main Duties and Responsibilities** 1. Ensure and co-ordinate the provision of an...