Business Support Apprentice
4 weeks ago
**PRIMARY HEALTHCARE DARLINGTON LTD**
At Primary Healthcare the Business Support Apprentice will be responsible for providing support to the living well service within PHD and will provide support with: IT, Office duties and contributing to the effectiveness of the team. You will be enrolled on the Business Analyst apprenticeship, Level 4 (Higher National Certificate) with PMA Ltd.
Primary Healthcare Darlington was established in 2014 as the local GP federation consisting of 11 GP Practices covering an ever-increasing population of 108,000+ registered patients in Darlington, County Durham. We have close links with Darlington Borough Council and local NHS Foundation Trusts and have the full support and backing of Darlington CCG. We also work closely with and provide support to the Darlington Primary Care Network.
**Annual wage**
£10,549.50
**Working week**
37.5 per week 7.5 hours per day. Monday - Friday Between the hours of 8am to 5pm.
Total hours per week: 37.5 hours a week
**Expected duration**
20 Months
**Training provider**
PMA LTD
**Apprenticeship standard**
Business analyst
Level 4 (Higher national certificat
**What will the apprentice be doing?**
The Business Support Apprentice will be responsible for providing support to the living well service within PHD and will be providing support with:
- Dealing with patients and the public
- Performing routine office duties including IT
- Organisation and attendance at meetings and events
- Contributing to the collection of information, data analysis, and reporting for the living well service
- Providing general support for the living well management team
- Managing a demanding and reactive workload
- Acting as a point of contact for staff and patients
- Participation in team activities that create opportunities to improve services
- Contribute to the effectiveness of the team
- Patient Facing, Administrative, Meeting and Events, Information, Data Analysis and reporting, Planning and organising, communication
**What training will the apprentice take and what qualification will the apprentice get at the end?**
Mandatory and statutory training:
- Moving & Handling Level 1
- Office, Electrical, and Fire Safety
- Safeguarding Adults Level 1
- Child Safeguarding Level 1
- Conflict Resolution
- Data Security Awareness
- Freedom to Speak Up
- Infection Control
- Prevent
- Primary Care Equality, Diversity & Human Rights
- Primary Care Health, Safety, and Welfare
You will be enrolled on the Business Analyst Level 4 Apprenticeship with PMA.
**What is the expected career progression after this apprenticeship?**
Career progression within Primary Healthcare.
**Requirements and prospects**
**Desired skills and personal qualities**
- Communication skills
- Time Management
- Reliable
- Adaptable and flexible
**Qualifications**
- GCSE or equivalent English (Grade 3 to 9) desirable
- GCSE or equivalent Maths (Grade 3 to 9) desirable
**Things to consider**
Full DBS required
**Job Type**: Apprenticeship
**Salary**: £10,549.50 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Darlington, Durham: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: VAC1000163779
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