Business Support Officer

3 weeks ago

Darlington, United Kingdom RCS RECRUITMENT LTD Full time

Business Support Officer required to work in a busy First Point of Contact supporting Adult Social Care Team in Darlington Borough Council.

**Position will be to work part from home and part from office.**

**MAIN DUTIES/RESPONSIBILITIES**

2. To be responsible for inputting and updating records both manually and electronically on multiple systems, including extracting basic information within set parameters.

3. Carry out basic audit and quality control of data input.

4. Copy typing from notes, including completing standardised templates.

5. To deal with enquiries by telephone and face to face and ensure that they are dealt with effectively and efficiently, e.g. answering routine queries, signposting and taking messages where appropriate.

6. Provide telephone cover and assistance for other teams as required

7. To input, complete and update both manual and electronic standard format data, checking the correct information is provided and chasing missing data.

8. Produce standard reports and presentations.

9. To provide basic facilities management - setting up rooms for meetings ensuring the required equipment and resources are available and assisting attendees.

10. Undertake the co-ordination of public information and literature, ensuring stock levels are maintained and in date.

11. To carry out routine invoicing, creating purchase orders (including orders for non-routine items), handling of petty cash and taking payments.

12. The population and creation of basic of spreadsheets, including the creation and use of basic formula.

13. Other duties relevant to the role

**Requirements/Skills**

1. Reception/telephone experience.

2. Previous clerical experience and knowledge of clerical systems and procedures.

3. Experience of dealing with enquiries from a range of people.

5. Ability to communicate both orally and in writing to a range of audiences.

**To apply, please submit your CV in the first instance**

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £11.18 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Darlington, Durham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Clerical: 2 years (preferred)

Work Location: One location

Reference ID: 62011

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