Warehouse and Packing Operative

4 weeks ago

Surbiton, United Kingdom Echo house Full time

**ECHO HOUSE -Packing and Logistics Operative**

Reporting to: Packing and Logistics Manager

Echo House is a market leader specialising in Creative & Technical Design, Artworking, Digital Content, Printing, Experiential Brand Activation, and Sustainable Production.

**ECHO’S MISSION**

Our mission is to empower our clients by delivering exceptional design and quality products through a seamless integration of innovation, technology, and meticulous attention to detail to create experiences that go beyond expectations. We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, and maintaining an unwavering dedication to superior service. With passion driving our purpose, we promise to transcend expectations, consistently and without compromise.

**WE STAND FOR**

An extraordinary culture of empowerment, respect, authenticity and collaboration and a business that exceeds all expectations.

A team that delivers beyond our leadership and who have an extraordinary life in and outside of the workplace.

Echo is acknowledged as the leader of sustainable design and creative production in the world.

At Echo, our workflow approach is a hybrid. Dependent on the nature of the works, we combine the structured predictability of the Waterfall method with the flexible adaptability of Agile. This necessitates that all our team members are comfortable and proficient in both approaches, ensuring seamless integration and adaptability according to project demands.

The nature of our industry is that working ad hoc additional hours, or out of normal working hours, can be expected as a normal function of this role. Paid overtime, or time in lieu, is provided for this. The leadership team of Echo House remain committed to limiting the extent and potential impact of this, for all individuals at Echo.

Echo operates within the vibrant pulse of the design and production industry, one of the world's most challenging yet fulfilling creative sectors. Our ethos centres around positivity, which underpins every interaction, be it team collaboration, client communication, or individual tasks. As the dynamics of our work continually evolve, maintaining flexibility, responsiveness, and composure are essential to delivering efficient and effective results. We uphold a culture of mutual respect, acknowledging that each team member's unique contributions enrich our collective output. Success at Echo hinges on your capacity to collaborate, deliver results, and bring a proactive spirit to our dynamic, often high-pressure environment.

**Scope of the Role**:
The role of the packaging and logistics operative is a very diverse role that requires a hands-on approach with a can do attitude.

The role will include but not limited to:

- collating and packing of luxury graphics following Echos procedures on appropriate packaging.
- Use the WMS (warehouse management system) to track jobs coming into the department.
- Assist with organising of goods-in using the appropriate machinery, which will include assisting the forklift operative. Arranging storage of items, and barcoding the relevant items for future use. This will be required at our London warehouse but also on occasion at our Alton warehouse.
- Assisting the drivers with loading their vans and dispatching of parcels.
- Carry out other duties such as the clearing the yard area where we control/recycle the waste produced from the building.

It is essential that you adapt quickly to new tasks and be used to working in a fast-paced environment with tight deadlines alongside other departments. You may also be asked to assist drivers with deliveries or help pack late jobs, so there will be a requirement to be flexible in working outside of core hours if required.

**Main Duties AND ResponsibilitIES**:
**UNIVERSAL**
- Operating with integrity - performing whole and complete work for and with all Echo

colleagues, clients and suppliers alike.
- Ensuring Echo House maintains its status as an industry leading team of dynamic, proactive & professional specialists.
- In depth training is provided as a core part of all new starters’ induction. In addition, with such a nuanced and bespoke business, on-the-job learning remains the single most effective way to learn what we do and how we do it.

**CORE KNOWLEDGE BASE**
- Packing of large amounts of products
- Warehouse experience
- Basic computer knowledge.
- Forklift licence (desirable)
- Clean driving licence (Essential)
- Banksman trained (desirable)

**MAIN DUTIES**:

- Work with production managers to package and collate jobs.
- Cleaning of production floor, extension, storage, and the yard.
- Assist with organisation of goods in and goods out.
- Carry out daily forklift duties (training will be provided)
- Retrieving/placing items in and out of Storage.
- Use of WMS (Warehouse management systems)
- Booking on stock/deliveries and then putting them away.
- Banksman for delivery trucks.
- Carry out ad hoc requests for

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