Ehp and Premium Collections Administrator

4 weeks ago


Milton Keynes, United Kingdom Personal Group Full time

**Location**:Milton Keynes, Hybrid (3 days in the office, 2 days from home)

**Salary**:£23000 - £25000 DOE

**Contract Type**:Permanent, full time 35 hours pw

**Are you a highly-organised data administrator who is comfortable with learning new systems? If the answer is yes, we would love to hear from you.**

**Role Objective**:
You will ensure all new insurance business is recorded and processed to drive the reconciliation of premiums for our Insurance products. Joining our fun and driven Premium Collections Team, attention to detail and a strong desire to be proactive will enable you to excel in this role.

Managing a varied workload, you will be able to prioritse your time effectively and be able to resolve routine problems and know when to escalate them.

**Benefits**
- Hybrid working between home and office (3 days in office 2 working from home)
- 25 days annual leave with option to purchase additional holiday days
- Private medical insurance
- Employer contributory pension
- Free travel insurance for you and your family
- Life assurance - 4 x salary
- Practical Health Plan
- Salary sacrifice options include big technology purchase discounts, retail discounts platform, share ownership plan and more

**What you'll be doing**:

- Liaise with Sales team to resolve sales queries.
- Timely submission of Payroll Deductions Authorities to host companies.
- Process premium deduction reports from host companies, reconciling joiners and leavers as appropriate.
- Allocate Bacs/Chaps/Cheque payments accurately in conjunction with deduction reports.
- Action requests for premium cancellations/amendments and process customer refunds.
- Proactively chase host companies for overdue deduction reports and payments.
- Ensure compliance with employment legislation, FCA principles, ensure we are compliant with Consumer Duty & other relevant legislative requirements.

**What are we looking for?**
- Experience of data entry and/or reconciliation processes
- Experience communicating with a variety of internal and external customers
- Good working knowledge of Excel and Word
- Good levels of numeracy and literacy
- Experience working in an admin support or accounts related role is desirable

**Why Personal Group?**

Founded in 1984, Personal Group has grown to become an innovative and leading provider of employee reward and benefits, specialising in providing purpose-built employee engagement solutions.

Since its formation, Personal Group has followed its vision to help organisations build and maintain a healthy, happy and productive workforce. Our environment and culture provide a healthy and flexible place to work, where colleagues are treated fairly and rewarded for their hard work and results.

AIM-listed since 2000, our strategy is focused on widening our footprint across a broader range of industries, predominantly by driving insurance sales through new and existing channels, transforming reward and benefits, and accelerating our SME offer.

Demand for our services has never been greater as employers put an increased focus on improving their employee value propositions. Employers increasingly see employee benefits and well-being services as essential for recruiting and retaining staff in a competitive talent market.

Post-pandemic, we’re seeing sustained demand for our affordable insurance products, both from employers looking to make their workforce more resilient, and employees who want some financial security in case of ill health or death.

As a socially responsible business, we ensure that our offerings across the Group are fair, reasonable, and accessible to all reaches of society, and joining us will give you the chance to be part of a dynamic company that is constantly looking for ways to support our clients in engaging their employees.



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