People Administrator

4 days ago


Lutterworth, United Kingdom British Association for Counselling & Psychotherapy Full time

**Job description**

BACP is the leading professional body for counselling and psychotherapy in the UK with around 60,000 members.

Benefits include 25 days annual leave (for full time) plus Bank Holidays, flexi time scheme, pension scheme, health cash plan, Employee Assistance Programme.

To act as first point of contact for all transactional related enquiries. Provision of professional, credible and effective support, developing positive internal & external relationships, thereby delivering excellent customer service.

This role will require an office presence at least twice a week in Lutterworth.

**Principal accountabilities**
- To undertake the administration on all procedures and processes in relation to transactional work e.g. leave procedures, flexi, starters, leavers and attendance, ensuring work is carried out in a timely manner, communicating with other departments to ensure all systems are kept accurate, policies and procedures are adhered to and managers are supported and guided appropriately.
- To provide support on the interpretation of people policies, information & support to the whole workforce ensuring quality & consistency in a timely and proactive manner.
- To work with the finance & relevant third parties, ensuring that all payroll related changes are processed in a timely and accurate format to ensure the smooth processing of the organisation’s payroll within a robust auditing framework.
- To undertake recruitment administration, supporting managers to ensure that recruitment processes and documentation are progressed in an efficient and timely manner.
- To undertake administration relating to learning and development, liaising with internal contacts and external suppliers to ensure an efficient and timely process is followed.

**Knowledge and Experience**
- One to two years’ experience in a HR administration role, including recruitment administration
- Experience of using HR Systems /databases Experience of processing transactional changes through to a payroll bureau or an internal processor
- High level of computer literacy skills across different systems such as Microsoft 365

*
- Competent in data collation, reporting and analysing
- High attention to detail resulting in an excellent degree of accuracy
- Excellent inter-personal skills and the ability to communicate at all levels
- Effective verbal and written communication, adapting to audience
- Ability to work collaboratively within a team and on own initiative
- Organising and prioritising own workloads in order to handle multiple tasks and meet deadlines
- Excellent people skills, good listener, empathetic and fair

**Job Types**: Full-time, Permanent

**Salary**: £23,819.00 per year

**Benefits**:

- Flexitime
- On-site parking
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Payroll: 2 years (required)
- HR Administration: 2 years (required)

Work Location: One location



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