Senior Patient Experience Officer
8 months ago
The post holder will work closely with the Patient Experience Matron, Patient Experience Manager and Leads to support the delivery of the Trusts Patient Experience function. The post holder will deal directly with patients and public, independent contractors and other healthcare professionals either through face to face, telephone or correspondence, ensuring all feedback is handled appropriately. The post holder will link in with teams/services to ensure Action Plans are followed through and actions have been taken to ensure learning from feedback has taken place. The post holder will provide facilitation to support the Patient Experience Team and other NHS staff to: design, develop, implement and sustain timely mechanisms for auditing patient experience activities supporting the integration of methods into routine practice where possible.
**They will**: Collect, extract, collate, analyse and manipulate complex patient experience data to measure services against national, regional and local standards. Coordinate and monitor aspects of complaint management process, including Local Resolution Meetings and Patient Stories. Support the delivery of the Friends and Family Test together with the National Surveys. Provide expertise to services/teams using the results of patient experience audits to improve patient care and outcomes.
Maintaining a log of team and corporate activities, supporting the various engagement networks and forums, responding to requests for information, updating the relevant web pages on the Trusts Patient Experience Webpage. In addition the post holder will contribute to the development of the Patient Experience Audit programme linking with established mechanisms trust wide. The post holder will link with the other departments that receive feedback in the Trust to ensure that all feedback is captured and reported.
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Senior Patient Experience Officer
8 hours ago
Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeThe Patient Experience team (PET) provides an accessible and responsive service by offering on the spot advice, support and resolution for patients, relatives and members of the public who wish to raise concerns about their care. You will provide a seamless service to patients, their families and other service users across the Trust and support staff in the...
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Patient Experience Involvement and Engagement
9 months ago
Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeActively work to continually improve the quality of participation and engagement within the overall Organisational frameworks and objectives. Evaluate the effectiveness of involvement, activity, and feedback. Identify new initiatives to involve patients, carers, and families and be responsible for leading and developing activities as required. Act as an...
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Senior Patient Administrator
7 months ago
Sutton, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeKey Results Areas / Principal Responsibilities Administration Responsible for managing confidential patient referrals at a local level and ensuring relevant referrals are uploaded to Patients electronic records in a safe and secure manner that does not compromise or breach the Trusts information governance standards. To be responsible for ensuring that...
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Patient Services Supervisor
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom NHS Full timeHospital Administrative CoordinatorWe are recruiting a Hospital Administrative Coordinator to support our Patient Services Team at Sherwood Forest Hospitals NHS Foundation Trust. This part-time role provides a fantastic opportunity to gain valuable experience in patient administration and coordination responsibilities.Coordinate administrative tasks to...
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Patient Pathway Co-ordinator
1 month ago
Sutton-in-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeJob summary Are you passionate about providing exceptional patient care and ensuring a seamless healthcare experience? We have an exciting opportunity for a Patient Pathway Coordinator to join our professional and dedicated team. We are committed to creating a positive journey for every patient seen within our service, and we're looking for...
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Patient Services Coordinator
1 week ago
Sutton in Ashfield, Nottinghamshire, United Kingdom NHS Full timeAbout the RoleSherwood Forest Hospitals NHS Foundation Trust is seeking a motivated Clinic Reception Manager to join its team of healthcare professionals.In this part-time role, you will have the opportunity to develop your skills and experience in patient administration and supervisory responsibilities, while working closely with a dedicated team of...
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Senior Compliance Officer
1 week ago
Sutton in Ashfield, Nottinghamshire, United Kingdom TurnerFox Recruitment Full timeTurnerFox Recruitment is looking for an experienced Senior Compliance Officer to join our team. The successful candidate will be responsible for implementing and maintaining ISO Standards and quality documents, ensuring suppliers meet quality and ISO Standards, and liaising with staff to promote company-wide awareness and compliance.Key...
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Triage Patient Pathway Coordinator Cardiology
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom NHS Full timeA career opportunity in patient pathway co-ordinationThe Cardiology department at King's Mill Hospital is seeking a highly organised and detailed individual to fill this position. As a Virtual Triage Patient Pathway Co-ordinator, you will play a crucial role in ensuring the smooth operation of our patient pathways.This role involves managing patient data,...
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Stockroom Operations Manager
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full timeJob DescriptionWe are seeking a highly skilled FLT Reach Driver to join our team at Senior Salmon. As a key member of our logistics team, you will be responsible for ensuring the accurate and efficient movement of stock throughout our warehouse.Key RequirementsProven experience working with FLT equipmentStrong communication and teamwork skillsAble to work...
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Warehouse Order Picker
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full timeJob DetailsWe are currently seeking a Warehouse Order Picker to join our team at Senior Salmon. The ideal candidate will have previous experience working in a warehouse environment, with a strong understanding of logistics and supply chain management.This is an exciting opportunity to join a leading company in the industry, with a strong focus on innovation...
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Security Officer
4 days ago
Sutton-In-Ashfield, United Kingdom Compass Group Full timeSecurity Officer Do you have aÊvalidÊSIA Door Supervisor Licence? Are you looking for a new challenge? For a rewarding job where youÊhave the opportunity toÊmake a real difference? If so,Êthen we would love to hear from you! A new opportunity has arisen for a Security Guard to join theÊMedirestÊFamily. We are looking for new members to join our...
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Security Officer
7 months ago
Sutton-In-Ashfield, United Kingdom Compass Group Full time**Security Officer - King's Mill Hospital**- £12.14 per hour- Zero hour contract Do you have a valid SIA Door Supervisor Licence? Are you looking for a new challenge? For a rewarding job where you have the opportunity to make a real difference? If so, then we would love to hear from you! A new opportunity has arisen for a Security Guard to join the...
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FLT Reach Driver Position
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full timeWe are looking for a reliable FLT Reach Driver to operate FLT equipment and perform order picking duties at a client site in Sutton in Ashfield, NG17.The successful candidate will be responsible for working efficiently in a warehouse environment, utilizing their FLT training and experience to meet the demands of the role.This is a full-time position offering...
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Warehouse Operations Specialist
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full timeSenior Salmon is seeking a skilled FLT Reach Driver to join our team at a client based in the NG17 area. This is a full-time opportunity offering an hourly rate of £12. The successful candidate will be responsible for operating FLT equipment and performing order picking duties on-site efficiently.This role presents an excellent opportunity for a motivated...
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Theatre Resource Officer
6 months ago
Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeJoin Our Team! **Position**: Theatre Resource Officer **Location**: King's Mill Hospital **Type**: Full-Time, Permanent Are you ready to play a vital role in the heart of healthcare? Join us as a Theatre Resource Officer at King's Mill Hospital, where you'll be an integral part of our Operating Theatres team. Your mission? To provide top-notch supply...
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Senior Learning Support Officer
1 week ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Tradewind Recruitment Full timeJob Title: Senior Learning Support OfficerWe are seeking a dedicated and experienced Education Assistant to join our team in Sutton-In-Ashfield, UK. This is an exciting opportunity for someone with a passion for education to make a meaningful impact on students' lives.Key Responsibilities:Work closely with classroom teachers and special education...
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Senior Histopathology Specialist
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom NHS Full timeWe are seeking a highly skilled Senior Histopathology Specialist to join our dynamic Cellular Pathology team at King's Mill Hospital.Job Description:The successful candidate will play a crucial role as the Departmental Quality Officer within our Histopathology Department, encompassing routine Histopathology, Non-gynae Cytology, Andrology,...
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Senior Operations Leader
4 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeJob Type: Full-timeEstimated annual salary: £55,000 - £65,000About the RoleWe are recruiting for a Senior Operations Leader to join our team at Sherwood Forest Hospitals NHS Foundation Trust. The successful candidate will be responsible for leading the Operational Support Unit and contributing to the delivery of high-quality patient care.In this role, you...
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Clerical Officer
8 hours ago
Sutton-In-Ashfield, United Kingdom Sherwood Forest Hospitals NHS Foundation Trust Full timeWe are looking for a enthusiastic, highly motivated, flexible, dedicated Clerical Officer to join our Endoscopy admin team. This is your opportunity to join our Endoscopy team in our first class, spacious and state of the art hospital. If you are hard-working with good organisational skills, committed to providing high quality patient care and have a...
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Freight Reach Driver
2 weeks ago
Sutton in Ashfield, Nottinghamshire, United Kingdom Senior Salmon Full timeJob DescriptionWe are seeking an experienced Freight Reach Driver to join our team at Senior Salmon. The successful candidate will be responsible for operating a FLT (Forklift Truck) in a fast-paced warehouse environment, selecting and packing orders with precision and speed.The role is based in Sutton in Ashfield, NG17, where you will work closely with our...